[Federal Register Volume 68, Number 130 (Tuesday, July 8, 2003)]
[Notices]
[Page 40643]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 03-17129]


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DEPARTMENT OF DEFENSE

Office of the Secretary


Submission for OMB Review; Comment Request

ACTION: Notice.

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    The Department of Defense has submitted to OMB for clearance, the 
following proposal for collection of information under the provisions 
of the Paperwork Reduction Act (44 U.S.C. chapter 35).

DATES: Consideration will be given to all comments received by August 
7, 2003.
    Title and OMB Number: Interactive Customer Evaluation (ICE) System; 
OMB Number 0704-0420.
    Type of Request: Revision.
    Number of Respondents: 3,300.
    Responses Per Respondent: 1.
    Annual Responses: 3,300.
    Average Burden Per Response: 3 minutes.
    Annual Burden Hours: 165.
    Needs and Uses: The Interactive Customer Evaluation System 
automates and minimizes the use of the current manual paper comment 
cards and other customer satisfaction collection medium, which exist at 
various customer service locations throughout the Department of 
Defense. Members of the public have the opportunity to give automated 
feedback to the service provider on the quality of their experience and 
their satisfaction level. This is a management tool for improving 
customer services.
    Affected Public: Individuals or Households; Business or Other For-
Profit.
    Frequency: On Occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: Ms. Jacqueline Zeiher.
    Written comments and recommendations on the proposed information 
collection should be sent to Ms. Zeiher at the Office of Management and 
Budget, Desk Officer for DoD, Room 10236, New Executive Office 
Building, Washington, DC 20503.
    DoD Clearance Officer: Mr. Robert Cushing.
    Written requests for copies of the information collection proposal 
should be sent to Mr. Cushing, WHS/DIOR, 1215 Jefferson Davis Highway, 
Suite 1204, Arlington, VA 22202-4302.

    Dated: June 30, 2003.
Patricia L. Toppings,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 03-17129 Filed 7-7-03; 8:45 am]
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