[Federal Register Volume 76, Number 105 (Wednesday, June 1, 2011)]
[Notices]
[Pages 31671-31673]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-13409]
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SOCIAL SECURITY ADMINISTRATION
Agency Information Collection Activities: Proposed Request and
Comment Request
The Social Security Administration (SSA) publishes a list of
information collection packages requiring clearance by the Office of
Management and Budget (OMB) in compliance with Public Law 104-13, the
Paperwork Reduction Act of 1995, effective October 1, 1995. This notice
includes a request for a new information collection and revisions of
OMB-approved information collections.
SSA is soliciting comments on the accuracy of the agency's burden
estimate; the need for the information; its practical utility; ways to
enhance its quality, utility, and clarity; and ways to minimize burden
on respondents, including the use of automated collection techniques or
other forms of information technology. Mail, e-mail, or fax your
comments and recommendations on the information collection(s) to the
OMB Desk Officer and SSA Reports Clearance Officer at the following
addresses or fax numbers.
(OMB) Office of Management and Budget, Attn: Desk Officer for SSA, Fax:
202-395-6974, E-mail address: [email protected].
(SSA) Social Security Administration, DCBFM, Attn: Reports Clearance
Officer, 1333 Annex Building, 6401 Security Blvd., Baltimore, MD 21235,
Fax: 410-965-6400, E-mail address: [email protected].
I. The information collections below are pending at SSA. SSA will
submit them to OMB within 60 days from the date of this notice. To be
sure we consider your comments, we must receive them no later than
August 1, 2011. Individuals can obtain copies of the collection
instruments by calling the SSA Reports Clearance Officer at 410-965-
8783 or by writing to the above e-mail address.
1. Social Security's Public Credentialing and Authentication
Process--20 CFR 401.45--0960-NEW. Social Security is introducing a
stronger citizen authentication process that will enable a new user to
experience and access more electronic services.
Background:
Authentication is the foundation for secure, online transactions.
Identity authentication is the process of determining with confidence
that people are who they claim to be during a remote, automated
session. It comprises three distinct factors: something you know,
something you
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have, and something you are. Single-factor authentication uses one of
these factors, and multi-factor authentication uses two or more of
these factors.
SSA's New Authentication Process:
Social Security's new process features credential issuance, account
management, and single- and multi-factor authentication. With this
process, we are working toward offering consistent authentication
across Social Security's secured online services, and eventually to
Social Security's automated telephone services. We will allow our users
to maintain one User ID, consisting of a self-selected Username and
Password, to access multiple Social Security electronic services. This
new process: 1) enables the authentication of users of Social
Security's sensitive electronic services, and 2) streamlines access to
those services.
Social Security is developing a new authentication strategy that
will:
Issue a single User Identification (ID) for personal,
business, and governmental transactions;
Offer a variety of authentication options to meet the
changing needs of the public;
Partner with an external data provider to help us verify
the identity of our online customers;
Comply with relevant standards;
Offer access to some of Social Security's more sensitive
workloads online, while providing a high level of confidence in the
identity of the person requesting access to these services;
Offer an in-person process for those who are uncomfortable
with or unable to use the Internet registration process; and
Balance security with ease of use.
New Authentication Process Features:
SSA's new process will include the following key components: (1)
Registration and identity verification, (2) enhancement of the User ID,
and (3) authentication. The registration process is a one-time activity
for the respondents. The respondent provides some personal information,
and we use this to verify respondent identity. Respondents then select
their User ID (Username & Password). Respondents will log in with this
User ID each time they access SSA's online services. SSA will also
allow respondents to increase the security of their credential by
adding a second authentication factor.
Information SSA Will Request As Part of the Process:
SSA will ask for respondents' personal information, which may
include:
Name
Social Security Number (SSN)
Date of Birth
Address--mailing and residential
Telephone number
Email address
Financial information
Cell phone number
Responses to an identity quiz (multiple choice format
questions keyed to specific data identity thieves will not be able to
answer)
Password reset questions
This collection of information, or a subset of it, is required for
respondents who want to conduct business with Social Security via the
Internet or our automated 800 number. We will collect this information
via the Internet on SSA's public-facing website. We also offer an in-
person identification verification process for individuals who cannot
or are not willing to register online. We do not ask for financial
information with the in-person process. In addition, if individuals opt
for the enhanced or upgraded account, they will also receive a text
message on their cell phones (this serves as the second factor for
authentication) each time they log into SSA's online services.
Advantages of the New Authentication Strategy:
This new authentication strategy will provide a user-friendly way
for the public to conduct extended business with Social Security online
instead of visiting the local servicing office or requesting
information over the phone. Individuals will have real-time access to
their sensitive Social Security information in a safe and secured web
environment.
Burden Information:
The respondents for this information collection request are
individuals who choose to use the Internet or Automated Telephone
Response System to conduct business with SSA.
Type of Request: Request for a new information collection.
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Average
Number of Frequency of burden per Total annual
Modality of completion respondents response response burden hours
(minutes) (hours)
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Internet Requestors............................. 17,900,000 1 8 2,386,667
In-Person (Intranet) Requestors................. 5,800,000 1 8 773,333
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Totals...................................... 23,700,000 .............. .............. 3,160,000
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2. Help America Vote Act--0960-0706. H.R. 3295, the Help America
Vote Act of 2002, mandates that States verify the identities of newly
registered voters. When newly registered voters do not have drivers'
licenses or State-issued ID cards, they must supply the last four
digits of their Social Security Number to their local State election
agencies for verification. The election agencies forward this
information to their State Motor Vehicle Administration (MVA), who
inputs the data into the American Association of MVAs, a central
consolidation system that routes the voter data to SSA's Help America
Vote Verification (HAVV) system. Once SSA's HAVV system has confirmed
the identity of the voter, the information will return along the same
route in reverse until it reaches the State election agency. The
official respondents for this collection are the State MVAs.
Type of Request: Revision of an OMB-approved information
collection.
Number of Respondents: 2,352,204.
Frequency of Response: 1.
Average Burden per Response: 2 minutes.
Estimated Annual Burden: 78,407 hours.
II. SSA submitted the information collection below to OMB for
clearance. Your comments regarding the information collection would be
most useful if OMB and SSA receive them within 30 days from the date of
this publication. To be sure we consider your comments, we must receive
them no later than July 1, 2011. Individuals can obtain copies of the
OMB clearance package by calling the SSA Reports Clearance Officer at
410-965-8783 or by writing to the above e-mail address.
Supplemental Security Income (SSI)--Quality Review Case Analysis--
0960-0133. To assess the SSI program and ensure the accuracy of its
payments, SSA conducts legally mandated periodic SSI case analysis
quality reviews. SSA uses Form SSA-8505 to conduct these reviews,
collecting information on operating efficiency, the quality of
underlying policies, and the
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effect of incorrect payments. SSA also uses the data to determine SSI
program payment accuracy rates, which is a performance measure for the
agency's service delivery goals. The respondents are recipients of SSI
payments selected for quality reviews.
Type of Request: Revision of an OMB-approved information
collection.
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Average
Number of Frequency of burden per Estimated
Form respondents response response annual burden
(minutes) (hours)
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SSA-8508-BK (paper interview)................... 225 1 60 225
SSA-8508-BK (electronic)........................ 4,275 1 60 4,275
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Totals...................................... 4,500 .............. .............. 4,500
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Dated: May 25, 2011.
Faye Lipsky,
Reports Clearance Officer, Center for Reports Clearance, Social
Security Administration.
[FR Doc. 2011-13409 Filed 5-31-11; 8:45 am]
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