[Federal Register Volume 76, Number 199 (Friday, October 14, 2011)]
[Notices]
[Page 63955]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-26577]


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NATIONAL CREDIT UNION ADMINISTRATION


Agency Information Collection Activities: Submission to OMB for 
New Collection; Comment Request

AGENCY: National Credit Union Administration (NCUA).

ACTION: Request for comment.

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SUMMARY: The NCUA intends to submit the following information 
collection to the Office of Management and Budget (OMB) for review and 
clearance under the Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 
U.S.C. Chapter 35). This information collection is published to obtain 
comments from the public.

DATES: Comments will be accepted until December 13, 2011,

ADDRESSES: Interested parties are invited to submit written comments to 
NCUA contact or OMB Reviewer listed below:

NCUA: Tracy Crews, National Credit Union Administration, 1775 Duke 
Street, Alexandria, Virginia 22314-3428, Fax No. 703-837-2861, E-mail: 
[email protected].
OMB: Office of Management and Budget, Attn: Desk Officer for the 
National Credit Union Administration, Office of Information and 
Regulatory Affairs, Washington, DC 20503.


FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
a copy of the information collection request should be directed to 
Tracy Crews at the National Credit Union Administration, 1775 Duke 
Street, Alexandria, VA 22314-3428, or at (703) 518-6444.

SUPPLEMENTARY INFORMATION: Proposal for the following collection of 
information:
    Title: Consumer Response Center.
    OMB Number: 3133-NEW.
    Form Number: None.
    Type of Review: New collection.
    Description: The general public may complete the form online and 
submit their request to the NCUA via the Internet. The information 
would be used to improve the way NCUA communicates with consumers 
requesting assistance in resolving their inquiry or complaint. NCUA 
would use the information to determine the nature of the inquiry or 
complaint, and which federal credit union is involved. It will also 
assist the NCUA Consumer Assistance Center (respondent) to determine 
the relevant response for the requestor.
    Respondents: Federal credit unions.
    Estimated Number of Respondents/Recordkeepers: 3,000.
    Estimated Burden Hours per Response: 30 minutes.
    Frequency of Response: Recordkeeping.
    Estimated Total Annual Burden Hours: 1,500 hours.
    Estimated Total Annual Cost: None.

    By the National Credit Union Administration Board October 7, 
2011.
Mary Rupp,
Secretary of the Board.
[FR Doc. 2011-26577 Filed 10-13-11; 8:45 am]
BILLING CODE 7535-01-P