[Federal Register Volume 77, Number 112 (Monday, June 11, 2012)]
[Notices]
[Pages 34391-34392]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-14140]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Submission for OMB Review; Comment Request Generic Clearance to
Conduct Voluntary Customer/Partner Surveys
SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork
Reduction Act of 1995, the National Library of Medicine (NLM), the
National Institutes of Health (NIH) has submitted to the Office of
Management and Budget (OMB) a request to review and approve the
information collection listed below. This proposed information
collection was previously published in the Federal Register on April 2,
2012 (Vol. 77, No. 63, p. 19673) and allowed 60-days for public
comment. A single public comment was received. The purpose of this
notice is to allow an additional 30 days for public comment. The
National Institutes of Health may not conduct or sponsor, and the
respondent is not required to respond to, an information collection
that has been extended, revised, or implemented on or after October 1,
1995, unless it displays a currently valid OMB control number.
Proposed Collection: Title: Generic Clearance to Conduct Voluntary
Customer/Partner Surveys; Type of Information Collection Request:
Extension of currently approved collection [OMB No. 0925-0476,
expiration date 06/30/2012] Form Number: NA; Need and Use of
Information Collection: Executive Order 12962 directed agencies that
provide significant services directly to the public to survey customers
to determine the kind and quality of services they want and their level
of satisfaction with existing services. Additionally, since 1994, the
NLM has been a ``Federal Reinvention Laboratory'' with a goal of
improving its methods of delivering information to the public. An
essential strategy in accomplishing reinvention goals is the ability to
periodically receive input and feedback from customers about the design
and quality of the services they receive. The NLM provides significant
services directly to the public including health providers,
researchers, universities, other federal agencies, state and local
governments, and to others through a range of mechanisms, including
publications, technical assistance, and Web sites. These services are
primarily focused on health and medical information dissemination
activities. The purpose of this submission is to obtain OMB's generic
approval to continue to conduct satisfaction surveys of NLM's
customers. The NLM will use the information provided by individuals and
institutions to identify strengths and weaknesses in current services
and to make improvements where feasible. The ability to periodically
survey NLM's customers is essential to continually update and upgrade
methods of providing high quality service.
[[Page 34392]]
Frequency of Response: Annually or biennially. Affected Public:
Individuals or households; businesses or other for profit; state or
local governments; Federal agencies; non-profit institutions; small
businesses or organizations. Type of Respondents: Organizations,
medical researchers, physicians and other health care providers,
librarians, students, and the general public. The annual reporting
burden is as follows:
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Estimated Estimated
Estimated number of Average burden total annual
Types of respondents number of responses per hours per burden hours
respondents respondent response requested
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Researchers, Physicians, Other Health Care 15,000 1 .150 2,250
Providers, Librarians, Students, General Public
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The annualized cost to respondents for each year of the generic
clearance is estimated to be $20,670. There are no Capital Costs,
Operating Costs, and/or Maintenance Costs to report.
Request For Comments: Written comments and/or suggestions from the
public and affected agencies should address one or more of the
following points: (1) Evaluate whether the proposed collection of
information is necessary for the proper performance of the function of
the agency, including whether the information will have practical
utility; (2) Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used; (3) Enhance the
quality, utility, and clarity of the information to be collected; and
(4) Minimize the burden of the collection of information on those who
are to respond, including the use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Direct Comments to OMB: Written comments and/or suggestions
regarding the item(s) contained in this notice, especially regarding
the estimated public burden and associated response time, should be
directed to the: Office of Management and Budget, Office of Regulatory
Affairs, [email protected] or by fax to 202-395-6974,
Attention: Desk Officer for NIH. To request more information on the
proposed project or to obtain a copy of the data collection plans and
instruments, contact: David Sharlip, National Library of Medicine,
Building 38A, Room B2N12, 8600 Rockville Pike, Bethesda, MD 20894, or
call non-toll free number 301-402-9680 or email your request to
[email protected].
Comments Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 30 days
of the date of this publication.
Dated: June 5, 2012.
David H. Sharlip,
NLM Project Clearance Liaison, National Library of Medicine, National
Institutes of Health.
[FR Doc. 2012-14140 Filed 6-8-12; 8:45 am]
BILLING CODE 4140-01-P