[Federal Register Volume 77, Number 231 (Friday, November 30, 2012)]
[Notices]
[Pages 71472-71473]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-28981]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection Activities: Requests for Comments;
Clearance of Renewed Approval of Information Collection: Aeronautical
Chart Point of Sale Survey
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval for to renew an information
collection. Aeronautical Chart Point of Sale Survey data will be used
by the Federal Aviation Administration to measure management objectives
and analyze customer feedback for ISO-9001.
DATES: Written comments should be submitted by January 29, 2013.
ADDRESSES: Send comments to the FAA at the following address: Ms. Kathy
DePaepe, Room 126B, Federal Aviation Administration, AES-200, 6500 S.
MacArthur Blvd., Oklahoma City, OK 73169.
FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by
email at: [email protected].
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120-0741.
Title: Aeronautical Chart Point of Sale Survey.
Form Numbers: There are no FAA forms associated with this
collection.
Type of Review: Renewal of an information collection.
Background: The Aviation System Standards Distribution
Dissemination Quality Plan states that the organization shall
determine, collect, and analyze appropriate data to demonstrate the
suitability and effectiveness of the Quality Management System in
relation to customer satisfaction. The Glenn Dale Distribution Center
collects the customer feedback for Aviation System Standards Quality
Management objectives. To accomplish the research objectives, Customers
receive an email with a web link to an anonymous and voluntary survey
twice a year. This information is used by Aviation System Standards to
help evaluate current aeronautical product customer service at the
point of sale.
Respondents: An estimated 320 aeronautical product customers.
Frequency: This information is collected semi-annually.
[[Page 71473]]
Estimated Average Burden per Response: 5 minutes.
Estimated Total Annual Burden: 53 hours.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
Issued in Washington, DC, on November 13, 2012.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises
Business Services Division, AES-200.
[FR Doc. 2012-28981 Filed 11-29-12; 8:45 am]
BILLING CODE 4910-13-P