[Federal Register Volume 78, Number 2 (Thursday, January 3, 2013)]
[Notices]
[Page 281]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-31641]
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Notices
Federal Register
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Federal Register / Vol. 78, No. 2 / Thursday, January 3, 2013 /
Notices
[[Page 281]]
DEPARTMENT OF AGRICULTURE
Submission for OMB Review; Comment Request
December 28, 2012.
The Department of Agriculture has submitted the following
information collection requirement(s) to OMB for review and clearance
under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments
regarding (a) whether the collection of information is necessary for
the proper performance of the functions of the agency, including
whether the information will have practical utility; (b) the accuracy
of the agency's estimate of burden including the validity of the
methodology and assumptions used; (c) ways to enhance the quality,
utility and clarity of the information to be collected; (d) ways to
minimize the burden of the collection of information on those who are
to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology should be addressed to: Desk
Officer for Agriculture, Office of Information and Regulatory Affairs,
Office of Management and Budget (OMB), [email protected] or
fax (202) 395-5806 and to Departmental Clearance Office, USDA, OCIO,
Mail Stop 7602, Washington, DC 20250-7602. Comments regarding these
information collections are best assured of having their full effect if
received within 30 days of this notification. Copies of the
submission(s) may be obtained by calling (202) 720-8958.
An agency may not conduct or sponsor a collection of information
unless the collection of information displays a currently valid OMB
control number and the agency informs potential persons who are to
respond to the collection of information that such persons are not
required to respond to the collection of information unless it displays
a currently valid OMB control number.
Animal and Plant Health Inspection Service
Title: Stakeholder/Customer Satisfaction Survey.
OMB Control Number: 0579-0360.
Summary of Collection: In 2003, the Plant Health Program (PHP)
unit, Plant Protection and Quarantine, Animal and Plant Health
Inspection Service (APHIS), obtained from the International
Organization of Standardization (ISO, nongovernmental worldwide network
of national standards institutes) certification in the ISO 9001;2008
standard for its permit services. To meet the ISO 9001;2008 standards,
an organization must demonstrate its ability to consistently provide a
product that meets customer quality requirements and applicable
regulatory requirements, while aiming to enhance customer satisfaction
through effective application of the system, including processes for
continual improvement of its performance. In order to remain in
compliance with Clause 8.2.1 (Customer Satisfaction) of the ISO
9001;2008 standard, PHP must measure the performance of its quality
management system by monitoring information related to customer
perception in relationship to customer requirements. PHP has determined
that the best method for obtaining this information is through the use
of stakeholder/customer satisfaction surveys.
Need and Use of the Information: PHP will collect information from
the survey to solicit stakeholder and customer feedback with regards to
their satisfaction with the regulatory services of Permit Services and
Pest Permit Evaluations.
Description of Respondents: Business or other for-profit.
Number of Respondents: 500.
Frequency of Responses: Reporting: On occasion.
Total Burden Hours: 48.
Ruth Brown,
Departmental Information Collection Clearance Officer.
[FR Doc. 2012-31641 Filed 1-2-13; 8:45 am]
BILLING CODE 3410-34-P