[Federal Register Volume 78, Number 74 (Wednesday, April 17, 2013)]
[Notices]
[Page 22911]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-08928]



[[Page 22911]]

-----------------------------------------------------------------------

DEPARTMENT OF LABOR

Employment and Training Administration

[TA-W-82,197; TA-W-82,197A]


Delta Air Lines, Inc., Reservation Sales and Customer Care Call 
Center, Seatac, WA; Delta Air Lines, Inc., Reservation Sales and 
Customer Care Call Center, Sioux City, IA; Notice of Revised 
Determination on Reconsideration

    By application dated March 8, 2013, a State of Washington workforce 
official and three workers requested administrative reconsideration of 
the negative determination regarding workers' eligibility to apply for 
Trade Adjustment Assistance (TAA), applicable to workers and former 
workers of Delta Air Lines, Inc., Reservation Sales and Customer Care 
Call Center, Seatac, Washington (TA-W-82,197) and Delta Air Lines, 
Inc., Reservation Sales and Customer Care Call Center, Sioux City, Iowa 
(TA-W-82,197A) (collectively referred to as ``the subject firm''). 
There are no on-site leased workers at the subject firm. The subject 
workers are engaged in employment related to the supply of call center 
services. The determination was issued on January 11, 2013. The 
Department's Notice of determination was published in the Federal 
Register on February 8, 2013 (78 FR 8591).
    Based on a careful review of previously-submitted information and 
additional information received during the reconsideration 
investigation, the Department determines that the petitioning workers 
have met the statutory criteria for TAA.
    The Department determines that a significant number or proportion 
of the workers at the subject firm have been partially or totally 
separated, or threatened with such separation.
    The Department also determines that worker separations at the 
subject firm are related to a shift to foreign countries of a portion 
of the supply of services like or directly competitive with the call 
center services supplied by the subject workers, and that the shift in 
the supply of these services contributed importantly to worker 
separations at the subject firm.
    For purposes of the Trade Act, as amended, the term contributed 
importantly means a cause which is important but not necessarily more 
important than any other cause.

Conclusion

    After careful review, I determine that workers of Delta Air Lines, 
Inc., Reservation Sales and Customer Care Call Center, Seatac, 
Washington (TA-W-82,197) and Delta Air Lines, Inc., Reservation Sales 
and Customer Care Call Center, Sioux City, Iowa (TA-W-82,197A), who 
were engaged in employment related to the supply of call center 
services, meet the worker group certification criteria under Section 
222(a) of the Act, 19 U.S.C. 2272(a). In accordance with Section 223 of 
the Act, 19 U.S.C. 2273, I make the following certification:

    ``All workers of Delta Air Lines, Inc., Reservation Sales and 
Customer Care Call Center, Seatac, Washington (TA-W-82,197) and 
Delta Air Lines, Inc., Reservation Sales and Customer Care Call 
Center, Sioux City, Iowa (TA-W-82,197A) who became totally or 
partially separated from employment on or after November 28, 2011, 
through two years from the date of certification, and all workers in 
the group threatened with total or partial separation from 
employment on the date of certification through two years from the 
date of certification, are eligible to apply for adjustment 
assistance under Chapter 2 of Title II of the Trade Act of 1974, as 
amended.''

    Signed at Washington, DC, this 4th day of April, 2013.
Del Min Amy Chen,
Certifying Officer, Office of Trade Adjustment Assistance.
[FR Doc. 2013-08928 Filed 4-16-13; 8:45 am]
BILLING CODE 4510-FN-P