[Federal Register Volume 79, Number 12 (Friday, January 17, 2014)]
[Notices]
[Pages 3266-3267]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-00835]
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DEPARTMENT OF THE TREASURY
Submission for OMB Review; Comment Request
The Department of the Treasury is planning to submit the following
information collection request to the Office of Management and Budget
(OMB) for review and clearance in accordance with the Paperwork
Reduction Act of 1995, Public Law 104-13.
DATES: Comments should be received on or before March 18, 2014 to be
assured of consideration.
ADDRESSES: Send comments regarding the burden estimate, or any other
aspect of the information collection, including suggestion for reducing
the burden, to Robert Dahl, Departmental Clearance Officer, U.S.
Department of the Treasury, Suite 8111, 1750 Pennsylvania Ave. NW.,
Washington, DC 20006. (202) 622-3119.
FOR FURTHER INFORMATION CONTACT: Copies of the submission(s) may be
obtained by calling (202) 622-3119, email at [email protected], or the
entire information collection request maybe found at www.reginfo.gov.
Treasury Departmental Offices
OMB Number: 1505-0231.
Type of Review: Extension without change.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior fielding the
study. Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic
[[Page 3267]]
mechanisms that are designed to yield quantitative results.
Average Expected Annual Number of activities: 40.
Respondents: 40,000.
Annual responses: 40,000.
Frequency of Response: Once per request.
Average minutes per response: 60.
Burden hours: 40,000.
Robert Dahl,
Treasury PRA Clearance Officer.
[FR Doc. 2014-00835 Filed 1-16-14; 8:45 am]
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