[Federal Register Volume 79, Number 81 (Monday, April 28, 2014)]
[Notices]
[Pages 23352-23353]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-09534]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
Information Collection Being Submitted to the Office of
Management and Budget for Review and Approval
AGENCY: Federal Communications Commission.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: As part of an effort to streamline the process to seek
feedback from the public on service delivery, the Federal
Communications Commission (FCC) has submitted a Generic Information
Collection Request to OMB for review and approval under the Paperwork
Reduction Act (PRA) of 1995 (44 U.S.C. 3501-3520). The FCC invites the
general public and other Federal agencies to take this opportunity to
comment on the following information collection. Comments are requested
concerning: whether the proposed collection of information is necessary
for the proper performance of the functions of the Commission,
including whether the information shall have practical utility; the
accuracy of the Commission's burden estimate; ways to enhance the
quality, utility, and clarity of the information collected; and ways to
minimize the burden of the collection of information on the
respondents, including the use of automated collection techniques or
other forms of information technology. The FCC may not conduct or
sponsor a collection of information unless it displays a currently
valid OMB control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the
Paperwork Reduction Act (PRA) that does not display a valid OMB control
number.
DATES: Written Paperwork Reduction Act (PRA) comments should be
submitted on or before May 28, 2014. If you anticipate that you will be
submitting PRA comments, but find it difficult to do so within the
period of time allowed by this notice, you should advise the FCC
contact listed below as soon as possible.
ADDRESSES: Submit your PRA comments to Walter Boswell, Federal
Communications Commission, via the Internet at [email protected]
[email protected].
FOR FURTHER INFORMATION CONTACT: Walter Boswell, Office of Managing
Director, (202) 418-2178 or by email at [email protected]
[email protected].
SUPPLEMENTARY INFORMATION:
[[Page 23353]]
OMB Control Number: 3060-1149.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Form Number: N/A.
Type of Review: Extension of a currently approved collection.
Respondents: Individuals or households, business or other for-
profit, not-for-profit institutions, and state, local, or tribal
government.
Number of Respondents: 259,600.
Estimated Time per Response: .166 hours (10 minutes).
Frequency of Response: On time reporting requirement.
Obligation to Respond: Voluntary.
Total Annual Burden: 43,267 hours.
Total Annual Costs: N/A.
Nature and Extent of Confidentiality: Responses to feedback
instruments will be confidential.
Privacy Act Impact Assessment: There is no Privacy Act impact as
personally identifiable information (PII) will not be collected.
Needs and Uses: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or change in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management. Feedback collected under this generic clearance
will provide useful information, but it will not yield data that can be
generalized to the overall population. This type of generic clearance
for qualitative information will not be used for quantitative
information collections that are designed to yield reliably actionable
results, such as monitoring trends over time or documenting program
performance. Such data uses require more rigorous designs that address:
The target population to which generalizations will be made, the
sampling frame, the sample design (including stratification and
clustering), the precision requirements or power calculations that
justify the proposed sample size, the expected response rate, methods
of assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures that were or will be undertaken
prior fielding the study. Depending on the degree of influence the
results are likely to have, such collections may still be eligible for
submission for other generic mechanisms that are designed to yield
quantitative results.
Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary, Office of Managing Director.
[FR Doc. 2014-09534 Filed 4-25-14; 8:45 am]
BILLING CODE 6712-01-P