[Federal Register Volume 79, Number 107 (Wednesday, June 4, 2014)]
[Notices]
[Page 32291]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-12834]
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EXPORT-IMPORT BANK OF THE UNITED STATES
[Public Notice 2014-3005]
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Export-Import Bank of the United States.
ACTION: 30-Day notice of submission of information collection approval
from the Office of Management and Budget and request for comments.
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SUMMARY: As part of a Federal Government-wide effort to streamline the
process to seek feedback from the public on service delivery, Export-
Import Bank of the United States has submitted a Generic Information
Collection Request (Generic ICR): ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery'' to OMB
for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501
et. seq.).
DATES: Comments must be submitted July 7, 2014 to be assured of
consideration.
ADDRESSES: Comments may be submitted electronically on
WWW.REGULATIONS.GOV (EIB 11-01) or by mail to Office of Information and
Regulatory Affairs, 725 17th Street NW. Washington, DC 20038 Attn: OMB
3048-0036
Comments submitted in response to this notice may be made available
to the public through the WWW.REGULATIONS.GOV. For this reason, please
do not include in your comments information of a confidential nature,
such as sensitive personal information or proprietary information. If
you send an email comment, your email address will be automatically
captured and included as part of the comment that is placed in the
public docket and made available on the Internet. Please note that
responses to this public comment request containing any routine notice
about the confidentiality of the communication will be treated as
public comments that may be made available to the public
notwithstanding the inclusion of the routine notice.
FOR FURTHER INFORMATION CONTACT: To request additional information,
please contact Andy Chang, [email protected], or by mail to Andy
Chang, Export-Import Bank of the United States, 811 Vermont Ave. NW.
Washington, DC 20571
SUPPLEMENTARY INFORMATION:
Title: EIB 11-01, Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.0
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior fielding the
study. Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic mechanisms that are designed to yield quantitative results.
The Agency received no comments in response to the 60-day notice
published in the Federal Register of March 18, 2014 (Vol. 79, No. 52).
Below we provide Export-Import bank of the United States projected
average estimates for the next three years: \1\
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\1\ The 60-day notice included the following estimate of the
aggregate burden hours for this generic clearance federal-wide:
Average Expected Annual Number of activities: 23.
Average number of Respondents per Activity: 1,102.
Annual responses: 25,350.
Frequency of Response: Once per request.
Average minutes per response: 8.
Burden hours: 3,375.
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Current Actions: Renewal of approval for collection of information.
Type of Review: Regular.
Survey Type: Web based/email survey: Feedback/Comment Evaluation
Form; Detailed Mail Evaluation Form; Telephone; Focus Group.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Estimated Number of Respondents in the three year interval: 14,010.
Below we provide projected average estimates for the next three
years:
Average Expected Annual Number of activities: 10.
Average number of Respondents per Activity: 467.
Annual responses: 4,670.
Frequency of Response: Once per request.
Average minutes per response: 8.
Annual Burden hours: 623.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Toya Woods,
Agency Clearance Officer.
[FR Doc. 2014-12834 Filed 6-3-14; 8:45 am]
BILLING CODE 6690-01-P