[Federal Register Volume 79, Number 247 (Wednesday, December 24, 2014)]
[Notices]
[Page 77441]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-30058]
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Notices
Federal Register
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This section of the FEDERAL REGISTER contains documents other than rules
or proposed rules that are applicable to the public. Notices of hearings
and investigations, committee meetings, agency decisions and rulings,
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Federal Register / Vol. 79, No. 247 / Wednesday, December 24, 2014 /
Notices
[[Page 77441]]
ADMINISTRATIVE CONFERENCE OF THE UNITED STATES
Information Collection Request: Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery
(Reinstatement Without Change)
AGENCY: Administrative Conference of the United States.
ACTION: 30-day notice of submission to the Office of Management and
Budget of a request for reinstatement without change of a previously
approved information collection and request for comments.
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SUMMARY: As part of a Federal Government-wide effort to streamline the
process of seeking feedback from the public on service delivery, the
Administrative Conference of the United States (``ACUS'' or ``the
Conference'') has submitted to the Office of Management and Budget
(OMB) a request for reinstatement of a Generic Information Collection
Request (Generic ICR): ``Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery'' previously approved
under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et seq.).
DATES: Comments must be submitted by January 23, 2015.
ADDRESSES: Interested persons may submit written comments on the
proposed information collection to the Office of Information and
Regulatory Affairs, Office of Management and Budget. Comments should be
addressed to the attention of the ACUS Desk Officer, and sent by email
to [email protected], or by fax to 202-395-5806, or mailed to
the Office of Information and Regulatory Affairs, Office of Management
and Budget, New Executive Office Building, 725 17th Street NW.,
Washington, DC 20503. Please send a copy of your comments to ACUS, 1120
20th Street NW., Suite 706 South, Washington, DC 20036, or by email
addressed to [email protected].
FOR FURTHER INFORMATION CONTACT: David Pritzker, Deputy General
Counsel, Administrative Conference of the United States, 1120 20th
Street NW., Suite 706 South, Washington, DC 20036; Telephone (202) 480-
2080.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Control Number: 3002-0006.
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
The Agency received no comments in response to the 60-day notice
published in the Federal Register on October 9, 2014 (79 FR 61047).
Below we provide the Conference's projected average estimates for
the next three years:
Current Action: Reinstatement without change of a previously
approved collection of information.
Type of Review: Reinstatement without change.
Affected Public: Individuals and households, businesses and
organizations, State, Local or Tribal Government.
Average expected annual number of activities: 6.
Average number of respondents per activity: 110.
Annual responses: 660.
Frequency of response: Once per request.
Average minutes per response: 6-60.
Burden hours: 210-285.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: December 18, 2014.
Shawne McGibbon,
General Counsel.
[FR Doc. 2014-30058 Filed 12-23-14; 8:45 am]
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