[Federal Register Volume 79, Number 250 (Wednesday, December 31, 2014)]
[Notices]
[Pages 78875-78876]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-30656]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Proposed Collection; 60-Day Comment Request Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery
(NIDA).
SUMMARY: National Institute on Drug Abuse (NIDA), National Institutes
of Health, as part of its continuing effort to reduce paperwork and
respondent burden, invites the general public to take this opportunity
to comment on the ``Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery '' for approval under the Paperwork
Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). This collection was
developed as part of a Federal Government-wide effort to streamline the
process for seeking feedback from the public on service delivery. This
notice announces our intent to submit this collection to OMB for
approval and solicits comments on specific aspects for the proposed
information collection.
To submit comments and for further information: To obtain a copy of
the data collection plans and instruments, submit comments in writing,
or request more information on the proposed project, contact: Genevieve
deAlmeida, Ph.D., Health Research Evaluator, Office of Science Policy
and Communications, National Institute on Drug Abuse, NIH, 6001
Executive Boulevard, Bethesda, MD, Bethesda, MD 20892-9557, or call
non-toll-free number (301) 594-6802, or Email your request, including
your address to: [email protected] Formal requests for additional
plans and instruments must be requested in writing.
Comment Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 60 days
of the date of this publication.
Proposed Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery (NIDA), 0925-0655,
Expiration Date 3/31/2015, EXTENSION, National Institute on Drug Abuse
(NIDA).
Need and Use of Information Collection: The information collected
under this clearance will be qualitative customer and stakeholder
feedback information--their perceptions, experiences and expectations
of services, issues with service, to focus attention on areas where
communication, training or changes in operations might improve delivery
of products or services. The information will be useful and will allow
for collaborative and actionable communications between the Agency and
its customers and stakeholders, and will contribute directly to
improving the programs and management of them.
The information will not yield data that can be generalized to the
overall population. The information may also be formative for the
purpose of developing a concept for a new service program or
dissemination program. The collections may still be eligible for
submission for other generic mechanisms designed to yield quantitative
results.
The primary objectives are to obtain feedback on programs from
customers and stakeholders, that would help make positive changes to
the programs, or to assist in developing a new program or dissemination
initiative, or to test medical tools and devices for usability,
feasibility, and pilot testing of survey questionnaires for
understandability. Data collection methods to be used in these studies
include web-based and mailed surveys, focus groups, interviews with
small groups, ad hoc collections at Conferences. The findings will
provide valuable information to assist in improving programs that serve
the public, and in developing good tools and devices to serve the
public. OMB approval is requested for 3 years.
NIDA will only submit a collection for approval under this generic
clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses
[[Page 78876]]
require more rigorous designs that address: The target population to
which generalizations will be made, the sampling frame, the sample
design (including stratification and clustering), the precision
requirements or power calculations that justify the proposed sample
size, the expected response rate, methods for assessing potential non-
response bias, the protocols for data collection, and any testing
procedures that were or will be undertaken prior to fielding the study.
Depending on the degree of influence the results are likely to have,
such collections may still be eligible for submission for other generic
mechanisms that are designed to yield quantitative results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; to train
personnel and to be able to respond to a collection of information, to
search data sources, to complete and review the collection of
information; and to transmit or otherwise disclose the information.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
OMB approval is requested for 3 years. There are no costs to
respondents other than their time. The total estimated annualized
burden hours are 1,312.
Estimated Annualized Burden Hours
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Annual
Type of collection Number of frequency per Hours per Total hours
respondents response response
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Customer outcomes and usability testing......... 888 1 40/60 592
Customer Satisfaction and needs assessment 600 1 40/60 400
survey.........................................
Focus Groups.................................... 60 1 1 60
Small Discussion Groups......................... 60 1 1 60
Pilot Testing of instruments for applicability 300 1 40/60 200
among diverse populations......................
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Total........................................... .............. .............. .............. 1,312
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Dated: December 24, 2014.
Genevieve deAlmeida,
Project Clearance Liaison, NIDA, NIH.
[FR Doc. 2014-30656 Filed 12-30-14; 8:45 am]
BILLING CODE 4140-01-P