[Federal Register Volume 80, Number 187 (Monday, September 28, 2015)]
[Notices]
[Pages 58268-58269]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-24544]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Proposed Collection; 60-Day Comment Request; Collection of
Customer Services, Demographic, and Smoking/Tobacco Use Information
From the National Cancer Institute's Cancer Information Service (CIS)
Clients (NCI)
SUMMARY: In compliance with the requirement of section 3506(c)(2)(A) of
the Paperwork Reduction Act of 1995, for opportunity for public comment
on proposed data collection projects, the National Cancer Institute
(NCI), National Institutes of Health (NIH), will publish periodic
summaries of proposed projects to be submitted to the Office of
Management and Budget (OMB) for review and approval.
Written comments and/or suggestions from the public and affected
agencies are invited on one or more of the following points: (1)
Whether the proposed collection of information is necessary for the
proper performance of the function of the agency, including whether the
information will have practical utility; (2) The accuracy of the
agency's estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions
used; (3) Ways to enhance the quality, utility, and clarity of the
information to be collected; and (4) Ways to minimize the burden of the
collection of information on those who are to respond, including the
use of appropriate automated, electronic, mechanical, or other
technological collection techniques or other forms of information
technology.
To Submit Comments and for Further Information: To obtain a copy of
the data collection plans and instruments, submit comments in writing,
or request more information on the proposed project, contact: Mary Anne
Bright, NCI Office of Communications and Public Liaison, 9609 Medical
Center Drive, Rockville, MD 20850 or call non-toll-free number 240-276-
6647 or Email your request, including your address to:
[email protected]. Formal requests for additional plans and
instruments must be requested in writing.
Comment Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 60 days
of the date of this publication.
Proposed Collection: Collection of Customer Service, Demographic,
and Smoking/Tobacco use Information from the National Cancer
Institute'sCancer Information Service (CIS) Clients (NCI), 0925-0208,
Revision, National Cancer Institute (NCI), National Institutes of
Health (NIH).
Need and Use of Information Collection: The National Cancer
Institute (NCI) currently collects: (1) Customer service and
demographic information from clients of the Cancer Information Service
(CIS) in order to properly plan, implement, and evaluate cancer
education efforts, including assessing the extent by which the CIS
reaches and impacts underserved populations; (2) smoking/tobacco use
behavior of individuals seeking NCI's smoking cessation assistance
through the CIS in order to provide smoking cessation services tailored
to the individual client's needs and track their smoking behavior at
follow up. This is a request for OMB to approve a revised submission
for an additional three years to provide ongoing customer service,
collection of demographic information, and brief customer satisfaction
information from NCI Cancer
[[Page 58269]]
Information Service (CIS) Clients for the purpose of program planning
and evaluation.
OMB approval is requested for 3 years. There are no costs to
respondents other than their time. The total estimated annualized
burden hours are 2,879.
Estimated Annualized Burden Hours
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Average time
Type of respondents Survey Number of Frequency of per response Annual burden
instrument respondents responses (minutes/hour) hours
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Telephone Clients............. Customer Service 65,500 1 1/60 1,092
Demographic 23,580 1 2/60 786
Questions.
Smoking Cessation ``Quitline'' Smoking 5,707 1 5/60 475
Clients Reactive Service Cessation
Clients. ``Intake''
Questions.
Demographic 3,995 1 2/60 133
Questions.
Smoking Cessation ``Quitline'' Follow-Up....... 1,540 4 1/60 25
Clients Proactive Callback
Service Clients.
LiveHelp Clients.............. Demographic 6,119 1 2/60 204
questions.
Customer Satisfaction Survey.. Survey questions 15,665 1 2/60 130
E-mail Clients................ Email Intake 1,000 1 2/60 34
Form.
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Dated: September 15, 2015.
Karla Bailey,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. 2015-24544 Filed 9-25-15; 8:45 am]
BILLING CODE 4140-01-P