[Federal Register Volume 80, Number 224 (Friday, November 20, 2015)]
[Notices]
[Pages 72722-72725]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-29622]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
[CMS-3327-NC]
Medicare Program; Request for Information To Aid in the Design
and Development of a Survey Regarding Patient and Family Member
Experiences With Care Received in Long-Term Care Hospitals
AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.
ACTION: Request for information.
-----------------------------------------------------------------------
[[Page 72723]]
SUMMARY: This request for information will aid in the design and
development of a survey regarding patient and family member experiences
with the care received in long-term care hospitals (LTCHs).
Comment Date: To be assured consideration, comments must be
received at one of the addresses provided below, no later than 5 p.m.
on January 19, 2016.
ADDRESSES: In commenting, refer to file code CMS-3327-NC. Because of
staff and resource limitations, we cannot accept comments by facsimile
(FAX) transmission.
You may submit comments in one of four ways (please choose only one
of the ways listed):
1. Electronically. You may submit electronic comments on this
regulation to http://www.regulations.gov. Follow the ``Submit a
comment'' instructions.
2. By regular mail. You may mail written comments to the following
address only: Centers for Medicare & Medicaid Services, Department of
Health and Human Services, Attention: CMS-3327-NC, P.O. Box 8016,
Baltimore, MD 21244-8016.
Please allow sufficient time for mailed comments to be received
before the close of the comment period.
3. By express or overnight mail. You may send written comments to
the following address only: Centers for Medicare & Medicaid Services,
Department of Health and Human Services, Attention: CMS-3327-NC, Mail
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-8016.
4. By hand or courier. Alternatively, you may deliver (by hand or
courier) your written comments only to the following addresses:
a. For delivery in Washington, DC--Centers for Medicare & Medicaid
Services, Department of Health and Human Services, Room 445-G, Hubert
H. Humphrey Building, 200 Independence Avenue SW., Washington, DC
20201.
(Because access to the interior of the Hubert H. Humphrey Building
is not readily available to persons without Federal government
identification, commenters are encouraged to leave their comments in
the CMS drop slots located in the main lobby of the building. A stamp-
in clock is available for persons wishing to retain a proof of filing
by stamping in and retaining an extra copy of the comments being
filed.)
b. For delivery in Baltimore, MD--Centers for Medicare & Medicaid
Services, Department of Health and Human Services, 7500 Security
Boulevard, Baltimore, MD 21244-8016.
If you intend to deliver your comments to the Baltimore address,
call telephone number (410) 786-7195 in advance to schedule your
arrival with one of our staff members. Comments erroneously mailed to
the addresses indicated as appropriate for hand or courier delivery may
be delayed and received after the comment period.
FOR FURTHER INFORMATION CONTACT: Judith Harvilchuck, 410-786-3527.
SUPPLEMENTARY INFORMATION:
Inspection of Public Comments: All comments received before the
close of the comment period are available for viewing by the public,
including any personally identifiable or confidential business
information that is included in a comment. We post all comments
received before the close of the comment period on the following Web
site as soon as possible after they have been received: http://www.regulations.gov. Follow the search instructions on that Web site to
view public comments.
Comments received timely will also be available for public
inspection as they are received, generally beginning approximately 3
weeks after publication of a document, at the headquarters of the
Centers for Medicare & Medicaid Services, 7500 Security Boulevard,
Baltimore, Maryland 21244, Monday through Friday of each week from 8:30
a.m. to 4 p.m. To schedule an appointment to view public comments,
phone 1-800-743-3951.
I. Background
In accordance with section 3011 of the Affordable Care Act, the
Department of Health and Human Services (HHS) developed the National
Quality Strategy (NQS), which is led by the Agency for Healthcare
Research and Quality (AHRQ), to create national aims and priorities to
guide local, state, and national efforts to improve the quality of
health care (http://www.ahrq.gov/workingforquality/). The NQS
established three aims supported by six priorities.
The three aims are as follows:
Better Care: Improve the overall quality, by making health
care more patient-centered, reliable, accessible, and safe.
Healthy People/Healthy Communities: Improve the health of
the U.S. population by supporting proven interventions to address
behavioral, social, and environmental determinants of health in
addition to delivering higher-quality care.
Affordable Care: Reduce the cost of quality health care
for individuals, families, employers, and government.
The six priorities are: ``(1) Making care safer by reducing harm
caused by the delivery of care; (2) ensuring that each person and
family are engaged as partners in their care; (3) promoting effective
communication and coordination of care; (4) promoting the most
effective prevention and treatment practices for the leading causes of
mortality, starting with cardiovascular disease; (5) working with
communities to promote wide use of best practices to enable healthy
living; and (6) making quality care more affordable for individuals,
families, employers, and governments by developing and spreading new
health care delivery models.''
To support the collection of data that can be used to pursue these
aims and progress on these priorities in the long-term care hospital
(LTCH) setting, we are developing a survey hereinafter referred to as
the ``LTCH Patient and Family Member Experience of Care (PEC) Survey,''
which supports the NQS goal of Better Care and the priorities of:
Ensuring that each person and family are engaged as
partners in their care (priority #2); and
Promoting effective communication and coordination of care
(priority #3).
We plan to collect this information in support of the NQS and,
under sections 1886(m)(5) and 1890A(e) of the Social Security Act (the
Act) and develop the LTCH PEC Survey into a quality measure that we may
consider proposing for adoption in the LTCH Quality Reporting Program
(QRP) (for details on CMS' measure development process, please see the
Blueprint at https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/MMS/MeasuresManagementSystemBlueprint.html). We
will develop the CMS LTCH PEC in accordance with Consumer Assessment of
Healthcare Providers and Systems (CAHPS[supreg]) Survey Design
Principles and are developing this survey and plans to submit the
resulting instrument to AHRQ for recognition as a CAHPS[supreg] survey.
CAHPS[supreg] Survey Design Principles and implementation instructions
can be found at (https://www.cahps.ahrq.gov/about-cahps/principles/index.html).
We have previously implemented a number of nationwide patient
experience CAHPS[supreg] surveys in both in-patient and out-patient
settings and for different services. Specifically, we implemented
CAHPS[supreg] surveys for Medicare health and drug plans, inpatient
hospitals, home health agencies, in-center dialysis facilities,
hospices, and Accountable Care Organizations, and recently developed a
[[Page 72724]]
CAHPS[supreg] survey for outpatient and ambulatory surgery centers; and
we have also begun development of an Inpatient Rehabilitation Facility
Patient Experience of Care Survey. The planned CMS LTCH PEC Survey
differs from the other CMS PEC surveys, because the target population
for the LTCH PEC Survey consists of patients who have complex and
severe conditions and are in need of critical care-related services for
an extended period of time.
Certified as acute-care hospitals, LTCHs furnish care to
beneficiaries who need hospital-level care for relatively extended
periods. To qualify as an LTCH for Medicare payment, a facility must
meet Medicare's conditions of participation for acute care hospitals,
and its Medicare patients generally must have an average length of stay
greater than 25 days.\1\ LTCHs provide extended medical and
rehabilitative hospital-level care to patients that are clinically
complex, or may suffer from multiple acute or chronic
conditions.2 3 Services provided typically include: medical
and nursing care, critical care, comprehensive rehabilitation, wound
care, respiratory therapy (for example, ventilator support), head
trauma treatment, pain management, case management, and social
services.
---------------------------------------------------------------------------
\1\ http://www.medpac.gov/documents/reports/chapter-11-long-term-care-hospital-services-(march-2013-report).pdf?sfvrsn=2.
\2\ http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/SNFPPS/post_acute_care_reform_plan.html.
\3\ http://www.medicare.gov/Pubs/pdf/11347.pdf.
---------------------------------------------------------------------------
We believe that the following aspects of LTCH care would have to be
taken into account in the development of the LTCH PEC survey, but we
invite comment on these considerations as well as any potential
omissions from this list:
Complexity and severity of illness is marked for this
population, resulting in an average inpatient length of stay greater
than 25 days.
Patient-centered goals/preferences with a possible need to
include family as proxies for patients, since LTCH patients are very
ill and may not be the best source of information for the trajectory of
their episode of LTCH care.
Services are often critical care based, due to the
critical nature of the illness or injury that requires such
hospitalization.
Comprehensive array of services and levels of care.
Interdisciplinary team approach to the delivery of care.
A higher mortality rate exists among this population
compared with other settings.
Consideration of post-LTCH care and transitions to other
possible care settings.
Given the unique environment and patient population of LTCH
facilities, we are exploring the level of adequacy of existing patient
experience of care instruments for capturing LTCH care experiences.
Therefore, we are in the process of reviewing potential topic areas (as
discussed in section II of this RFI), as well as publicly available
instruments and measures, for the purpose of developing a LTCH Survey
that will enable objective comparisons of LTCH experiences across the
country. A rigorous, well-designed LTCH Survey will allow us to
understand patient experiences throughout their LTCH care, as reported
by the patients themselves, if possible, or by family members. Should
we ultimately adopt the LTCH PEC Survey as a quality measure in the
LTCH QRP, public reporting of data from the measure could help
consumers make more informed decisions about LTCH settings, as well as
drive improvements in the quality of LTCH care.
II. Solicitation of Information
We are soliciting the submission of suggested topic areas such as
communication with providers, mechanical ventilation, therapy services,
wound care, pain management/control or non-pain symptom management
(including offering of alternative non-opioid pain management,
discussion of safe storage and proper disposal of opioids, screening
for overdose risk, and review the history of substance use),
rehabilitation services, medical and nursing care, interdisciplinary
team goal setting and care planning, family training, and discharge
planning. We are also soliciting information on publicly available
instruments and measures that can be used to capture patients' or
family members' experiences with LTCH care in a variety of formats (for
example, standardized, computer readable format) that can be collected
by providers or CAHPS[supreg] survey vendors. We are interested in
suggested topic areas and the identification of publicly available
instruments that can measure the quality of care from the patients' or
family member's perspective in LTCH settings; instruments that can be
used to track changes over time; and items that are developed for or
can be modified to address low case volume. Existing instruments are
preferred if they have been tested, have been found to have a high
degree of reliability and validity, or are in wide use already in the
industry/hospital settings, including those in rural and frontier
communities. Instruments capable of risk adjustment, and/or instruments
that minimize duplication of efforts and/or that utilize common quality
measures, where available, are preferred. Whenever possible, preference
will be given to quality measures identified by the Secretary under
section 1139A or 1139B of the Act, or endorsed under section 1890 of
the Act.
The following information would be especially helpful in any
comments responding to this request for information:
A brief cover letter summarizing the information requested
for submitted instruments and topic areas, respectively, and how the
submitted materials could be used to fulfill the intent of the survey.
(Optional) Information about the person submitting the
materials for the purpose of allowing for follow-up questions about the
submission, including the following:
++ Name.
++ Title.
++ Organization.
++ Mailing address.
++ Telephone number.
++ Email address.
When submitting topic areas, we encourage including, to
the extent available, the following information:
++ Detailed descriptions of the suggested topic area(s) and
specific purpose(s).
++ Relevant peer-reviewed journal articles or full citations.
When submitting publicly available instruments or survey
questions, we encourage including to the extent available the following
information:
++ Name of the instrument.
++ Indication that the instrument is publicly available.
++ Copies of the full instrument in all available languages.
++ Topic areas included in the instrument.
++ Measures that can be derived from data collected using the
instrument.
++ Information regarding instrument reliability (internal
consistency, test-retest, etc.) and validity (content, construct,
criterion related).
++ Results of cognitive testing (one-on-one testing with a small
number of respondents to ensure that they understand the
questionnaire.)
++ Results of field testing.
++ Current use of the instrument (who is using it, for what it is
being used, with what population it is being used, how instrument
findings are reported, and by whom the findings are used).
++ Relevant peer-reviewed journal articles or full citations.
[[Page 72725]]
++ CAHPS[supreg] trademark status.
++ NQF endorsement status.
++ Survey administration instructions.
++ Data analysis instructions.
++ Guidelines for reporting survey data.
If you wish to provide comment on this information collection,
please submit your comments as specified in the ADDRESSES section of
this request for information.
Comments must be received on/by January 19, 2016.
III. Collection of Information Requirements
This RFI does not impose any information collection requirements.
We believe it is a solicitation of comments from the general public. As
stated in the implementing regulations of the Paperwork Reduction Act
of 1995 (PRA) at 5 CFR 1320.3(h)(4), it is exempt from the requirements
of the PRA (44 U.S.C. 3501 et seq.) .
The data collected via this RFI will be used to develop the LTCH
PEC Survey. While surveys are generally subject to the requirements of
the PRA, we believe the LTCH PEC Survey is exempt. Section I of this
RFI explains that we plan to collect this information in support of the
NQS and, under sections 1886(m)(5) and 1890A(e) of the the Act and
develop the LTCH PEC Survey into a quality measure that we may consider
proposing for adoption in the LTCH Quality Reporting Program (QRP). In
accordance with section 102 of the Medicare Access and CHIP
Reauthorization Act of 2015 (MACRA) (Pub. L. 114-110), the PRA shall
not apply to the collection of information for the development of
quality measures.
Also, as stated earlier in section I. of this RFI, we will develop
the CMS LTCH PEC Survey in accordance with CAHPS[supreg] Survey Design
Principles and are developing this survey and plans to submit the
resulting instrument to AHRQ for recognition as a CAHPS[supreg] survey.
Upon receiving recognition as a CAHPS[supreg] survey and prior to
implementation, CMS will submit the CAHPS recognized LTCH PEC Survey
through the OMB approval process. At that time, the public will have
the opportunity to review, comment, or review and comment on the
proposed information collection request prior to its submission to OMB
for review and approval.
IV. Response to Comments
Because of the large number of public comments we normally receive
on Federal Register documents, we are not able to acknowledge or
respond to them individually. We will consider all comments we receive
by the date and time specified in the DATES section of this preamble,
and, when we proceed with a subsequent document, we will respond to the
comments in the preamble to that document.
Dated: November 6, 2015.
Andrew M. Slavitt,
Acting Administrator, Centers for Medicare & Medicaid Services.
[FR Doc. 2015-29622 Filed 11-19-15; 8:45 am]
BILLING CODE 4120-01-P