[Federal Register Volume 81, Number 229 (Tuesday, November 29, 2016)]
[Notices]
[Pages 85926-85927]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-28743]
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ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD
[Docket No. ATBCB-2016-0001]
RIN 3014-0012
Proposed Renewal of Information Collection; OMB Control Number
3014-0012, Online Architectural Barriers Act (ABA) Complaint Form
AGENCY: Architectural and Transportation Barriers Compliance Board.
ACTION: 30-Day Notice and request for comments.
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SUMMARY: We, the Architectural and Transportation Barriers Compliance
Board (Access Board), plan to seek renewed approval from the Office of
Management and Budget (OMB) for the information collection described
below, namely our Online Architectural Barriers Act (ABA) Complaint
Form (OMB Control Number 3014-0012), in accordance with the Paperwork
Reduction Act of 1995. We have been using this complaint form since
2013 and propose to continue using it for an additional three years. By
notice published on July 26, 2016, we solicited public comment on the
proposed collection of information for a period of 60 days. See 81 FR
48739 (July 26, 2016). One comment was received, but it was not
relevant to the information collection, and no revisions were made to
the proposed Online ABA Complaint Form. The purpose of this notice is
to allow an additional 30 days for public comment.
DATES: Submit comments by December 29, 2016.
ADDRESSES: Written comments should be identified as ``Paperwork
Reduction Act Comments, U.S. Access Board: ABA Complaint Form'' and
directed to OMB, Office of Information and Regulatory Affairs,
Attention: Joe Nye, U.S. Access Board Desk Officer, by email at
[email protected] or by mail to Room 10235, 725 17th Street
NW., Washington, DC 20503. Please also send a copy to Mario Damiani,
Office of the General Counsel, U.S. Access Board, 1331 F Street NW.,
Suite 1000, Washington, DC 20004-1111 or to board.gov">damiani@access-board.gov.
FOR FURTHER INFORMATION CONTACT: For further information regarding this
proposed information request, contact Mario Damiani, Office of the
General Counsel, U.S. Access Board, 1331 F Street NW., Suite 1000,
Washington, DC 20004-1111. Telephone number: 202-272-0050 (voice); 202-
272-0064 (TTY). Email address: board.gov">damiani@access-board.gov.
SUPPLEMENTARY INFORMATION:
Title of Collection: Online Architectural Barriers Act (ABA)
Complaint Form.
OMB Control Number: 3014-0012.
Type of Request: Renewal of information collection.
Abstract
The Architectural and Transportation Barriers Compliance Board
(Access Board) is seeking to renew its information collection for its
Online Architectural Barriers Act (ABA) Complaint Form. The instrument
allows complainants to submit a complaint online using a standardized
Web-based complaint form posted on the agency's Web site, which prompts
users to provide allegations and other pertinent data necessary for the
Access Board to investigate their ABA complaint. The online form is
user-friendly and accessible, and allows for greater efficiency,
clarity, and timeliness in the complaint filing process. To view the
Online ABA Complaint Form, please visit: http://cts.access-board.gov/formsiq/form.do?formset_id=2&ds=fdd&reload=true#.
Use of the Information
The Access Board enforces the ABA by investigating complaints
submitted by members of the public concerning buildings or facilities
designed, altered, or built by or on behalf of the federal government,
leased by the federal government, or financed with federal funds. The
Access Board uses the information provided by complainants concerning
the building or facility and alleged accessibility barriers, along with
any photographs or other supporting documentation which may be
provided, to conduct its investigation. If complainants choose to
provide personal contact information, which is optional, that
information is not disclosed outside the agency without the written
permission of the complainant.
Detailed Description of the Instrument
As noted above, the Online ABA Complaint Form is a standardized,
web-based form available on the Access Board's Web site, and it can be
filed 24 hours per day, seven days per week. Over 90 percent of
complaints the Access Board receives each year are submitted using the
Online ABA Complaint Form; the remainder are submitted in writing
(without use of a form) by email, mail, or fax.
The Online ABA Complaint Form first prompts complainants to
complete the form fields for the name and address of the building or
facility. Second, complainants must select a barrier category from a
drop-down menu (e.g., doors, accessible routes, parking, etc.) for each
barrier they allege to exist, then describe each barrier. Third,
complainants are prompted to provide personal information, including
their name, address, telephone number(s), and email address; again,
this information is entirely optional, as complaints can be submitted
anonymously. Complainants also have the option to attach electronic
files containing pictures, drawings, or other relevant documents to the
online complaint form when it is filed. Once any additional information
is attached and the complaint is submitted, the system provides
complainants confirmation that their complaint has been submitted
successfully, together with an automatically generated complaint number
for them to use when making inquiries about the status of their
complaint.
We note that use of the Online ABA Complaint Form has greatly
improved the completeness of the information included in complaints
that are submitted for investigation, and that this in turn has
expedited the processing of complaints.
Estimate of Burden
Public reporting burden for this collection of information is
estimated to average less than 30 minutes to complete the Online ABA
Complaint Form, depending on the number of alleged barriers the
complainant identifies.
There is no financial burden on the complainant. Use of the online
form relieves much of the burden that the prior practice of using a
paper complaint form put on complainants by
[[Page 85927]]
making it clear which information is required and which is optional,
and by essentially walking complainants through the process, step-by-
step. As noted above, over 90 percent of all ABA complaints are
submitted using the online form, though the Access Board continues to
accept written complaints (without the use of any form) submitted by
email, mail, or fax for complainants who prefer or need to use these
filing methods.
Respondents: Individuals.
Estimated Number of Responses: 200 responses annually.
Frequency of Responses: Nearly all complainants only ever file one
ABA complaint. Approximately 200 individuals file ABA complaints with
the Access Board each year.
Estimated Total Annual Burden on Respondents: Each Online ABA
Complaint Form takes approximately 30 minutes to complete, for a total
of 100 hours annually (200 complaints x .5 hours). There is no
financial burden on complainants.
Comments Requested
Comments are invited on (a) whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information will have practical
utility; (b) the accuracy of the estimated burden of the proposed
collection of information; (c) ways to enhance the quality, utility,
and clarity of the information from respondents; and (d) ways to
minimize the burden of the collection of information on those who are
to respond.
David M. Capozzi,
Executive Director.
[FR Doc. 2016-28743 Filed 11-28-16; 8:45 am]
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