[Federal Register Volume 82, Number 139 (Friday, July 21, 2017)]
[Notices]
[Pages 33874-33875]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-15279]


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CONSUMER PRODUCT SAFETY COMMISSION

[Docket No. CPSC-2011-0014]


Submission for OMB Review; Comment Request--Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: Consumer Product Safety Commission.

ACTION: Notice.

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SUMMARY: As required by the Paperwork Reduction Act of 1995, the 
Consumer Product Safety Commission (CPSC or Commission) announces that 
the CPSC has submitted to the Office of Management and Budget (OMB) a 
request for extension of approval of a collection of information 
relating to the generic clearance for the collection of qualitative 
feedback on agency service delivery (OMB No. 3041-0148). In the Federal 
Register of May 3, 2017 (82 FR 20591), the CPSC published a notice 
announcing the agency's intent to seek an extension of approval of this 
collection of information. CPSC received no comments in response to 
that notice. Therefore, by publication of this notice, the Commission 
announces that CPSC has submitted to the OMB a request for extension of 
approval of that collection of information without change.

DATES: Written comments on this request for extension of approval of 
information collection requirements should be submitted by August 21, 
2017.

ADDRESSES: Submit comments about this request by email: 
[email protected] or fax: 202-395-6881. Comments by mail 
should be sent to the Office of Information and

[[Page 33875]]

Regulatory Affairs, Attn: OMB Desk Officer for the CPSC, Office of 
Management and Budget, Room 10235, 725 17th Street NW., Washington, DC 
20503. In addition, written comments that are sent to OMB also should 
be submitted electronically at http://www.regulations.gov, under Docket 
No. CPSC-2011-0014.

FOR FURTHER INFORMATION CONTACT: Charu S. Krishnan, Consumer Product 
Safety Commission, 4330 East-West Highway, Bethesda, MD 20814; (301) 
504-7221, or by email to: [email protected].

SUPPLEMENTARY INFORMATION: 

Burden Hours

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 3041-0148.
    Type of Review: Renewal of collection.
    Frequency of Response: On occasion.
    Affected Public: Individuals and households, businesses and 
organizations, state, local, or tribal government.
    Average Expected Annual Number of Activities: Eight activities, 
including qualitative surveys, focus groups, customer satisfaction 
surveys, and usability tests.
    Annual Number of Respondents: 1,600.
    Annual responses: 1,600.
    Frequency of Response: Once per request.
    Average Minutes per Response: 45 minutes per response.
    Annual Burden Hours: 1,200.
    General Description of Collection: The CPSC will collect, analyze, 
and interpret information gathered through this generic clearance to 
identify strengths and weaknesses of current services and make 
improvements in service delivery based on feedback obtained through 
these activities. The solicitation of feedback will target areas such 
as: Timeliness, appropriateness, and accuracy of information; courtesy; 
efficiency of service delivery; and resolution of issues with service 
delivery. We will use the responses to plan and inform efforts to 
improve or maintain the quality of service CPSC offers to the public.

    Dated: July 17, 2017.
Todd A. Stevenson,
Secretary, Consumer Product Safety Commission.
[FR Doc. 2017-15279 Filed 7-20-17; 8:45 am]
 BILLING CODE 6355-01-P