[Federal Register Volume 82, Number 211 (Thursday, November 2, 2017)]
[Notices]
[Page 50932]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-23890]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection Activities: Requests for Comments;
Clearance of a New Information Collection: FAA Aircraft Noise Complaint
and Inquiry System (FAA Noise Portal)
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval for a voluntary information
collection. The collection is part of FAA's goal to more effectively
and efficiently address noise complaints or inquiries it receives. The
collection includes information such as name, email address, street or
cross street, city, state, zip code and a description of the aircraft
noise complaint or inquiry. The level of information to be collected is
necessary to allow FAA to respond to the noise complaint or inquiry.
Currently, the FAA receives noise complaints or inquiries in many
formats sent to many different people in the agency. This collection
will provide clear points of entry at the FAA regional and headquarters
level for the public to submit noise complaints or inquiries using a
web based system with consistent collection fields that will populate a
national database.
DATES: Written comments should be submitted by January 2, 2018.
ADDRESSES: Send comments to the FAA at the following address: Barbara
Hall, Federal Aviation Administration, ASP-110, 10101 Hillwood Parkway,
Fort Worth, TX 76177.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
FOR FURTHER INFORMATION CONTACT: Barbara Hall by email at:
[email protected]; phone: 940-594-5913.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120-XXXX.
Title: FAA Aircraft Noise Complaint and Inquiry System (FAA Noise
Portal).
Form Numbers: There are no forms.
Type of Review: This is clearance of new information collection.
Background: The purpose of the FAA Noise Portal is to allow the FAA
to more efficiently and effectively respond to and address noise
complaints or inquiries in a clear, consistent and repeatable manner
that is responsive to the public and applies the best use of FAA
resources. Currently, there is no clear FAA process or point of entry
for the public to submit noise complaints/inquiries. As a result, the
public noise complaints are forwarded within the FAA until the
appropriate person or organization responds to it. This creates a delay
in FAA responses to the public.
A public link to the FAA Noise Portal collection will be posted on
each of the nine FAA regional Web sites and the FAA Headquarters Noise
Ombudsman Web site for members of the public who want to submit an
aircraft related noise complaint or inquiry to the FAA. The FAA Noise
Portal includes required and optional fields for the public to
complete. Once completed, the information is automatically sent to the
FAA Regional Administrators Office or Noise Ombudsman who in turn
assigns it to the appropriate FAA office to respond to the complaint
within a specified time frame. All incoming complaints/inquiries are
automatically entered into an FAA database that can be tracked to
ensure timely responses and queried for informational purposes.
The Web sites will also identify and provide links to other
entities responsible for addressing aircraft noise related issues
(e.g., airports, military, helicopters) and will contain links to
pertinent aircraft noise related policy, environmental or community
involvement documents. In addition, the Web sites will contain a
mailing address and phone number for those members of the public who
wish to mail a postal letter or use a voice prompt and recording system
option to complete the required fields included in the FAA Noise
Portal.
Respondents: Generally, any member of the public in the United
States with a valid email address who believes the FAA is the
appropriate entity to answer their aircraft noise complaint or inquiry.
Frequency: Members of the public are not limited to the number of
times they can submit a complaint/inquiry to the FAA.
Estimated Average Burden per Response: Fifteen minutes to enter the
complaint or inquiry into the FAA Noise Portal fields.
Estimated Total Annual Burden: 11,250 hours.
Issued in Washington, DC, on October 26, 2017.
Barbara L. Hall,
Paperwork Reduction Act Compliance Lead, Performance, Policy, and
Records Management Branch, ASP-110.
[FR Doc. 2017-23890 Filed 11-1-17; 8:45 am]
BILLING CODE 4910-13-P