[Federal Register Volume 83, Number 43 (Monday, March 5, 2018)]
[Notices]
[Pages 9323-9324]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-04384]
[[Page 9323]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Children and Families
Proposed Information Collection Activity; Comment Request
Proposed Projects:
Title: The Evaluation of Child Welfare Information Gateway.
OMB No.: New Collection.
Description: The Children's Bureau (CB), Administration for
Children and Families (ACF), U.S. Department of Health and Human
Services (HHS) is proposing new or expanded data collection activities
as part of its Evaluation of Child Welfare Information Gateway.
Child Welfare Information Gateway (CWIG) is a national information
clearinghouse and service of the Children's Bureau, Administration for
Children and Families, U.S. Department of Health and Human Services.
CWIG connects professionals and concerned citizens to resources and
information on programs, research, legislation, and statistics
regarding child maltreatment, child abuse prevention, and child welfare
services designed to achieve the safety, permanency, and well-being of
children and families. The Evaluation of Child Welfare Information
Gateway gathers information to inform the Children's Bureau about the
kind and quality of information services that customers want, how
customers are using resources and services, as well as customers' level
of satisfaction with existing services.
The Market Research Sub-Study complements information obtained from
the larger Evaluation of Child Welfare Information Gateway. The
Children's Bureau seeks to learn more about how child welfare
professionals and students planning to enter the child welfare
workforce access and consume work-related information. This national
study will focus on understanding child welfare professionals' and
students' characteristics, use of technology, and preferences for
obtaining information that they use in their work. The goal of the sub-
study is to provide federally-funded technical assistance providers and
other stakeholder organizations with a better understanding of their
target audiences so they can design more effective products, services,
and dissemination strategies to reach these populations.
Data collection activities proposed for the Evaluation of Child
Welfare Information Gateway include: six online targeted surveys
designed to evaluate CWIG's special initiative websites and other
targeted website sections; five online event surveys administered after
CWIG-sponsored webinars, presentations, or other events; five focus
groups (each with approximately 10 participants) with users and non-
users of CWIG's special initiative websites and other CWIG products and
services; and, a general customer survey delivered via multiple modes
(e.g., website, email, live chat, print, and phone). The sampling plan
for the CWIG general customer survey is designed to reach the various
types of customers using Child Welfare Information Gateway services
such as professionals, students, and customers looking for assistance
with a personal situation while reducing burden for respondents by only
asking relevant questions for their backgrounds.
The market research sub-study seeks to deliver surveys and conduct
focus groups to gauge online information habits and preferences. The
proposed market research sub-study will consist of a national online
survey of child welfare professionals and students, which will be
administered through four different instruments tailored for four
different populations. Ten focus groups (each with 8 to 10
participants) will be used to learn more about different audiences'
habits and preferences related to child welfare information access and
consumption.
Respondents: The Evaluation of Child Welfare Information Gateway
will target all types of possible CWIG users including: State and local
governments, the territories, service providers, Tribes and tribal
organizations, grantees, researchers, and the general public seeking
information and resources from Child Welfare Information Gateway via
the website, mail, telephone, Live Chat, and email. The Market Research
Sub-Study will target child welfare professionals in state, county,
tribal, and private agencies; Court Improvement Program coordinators
and directors; judges and attorneys involved in child welfare-related
work; and students in Bachelor's and Master's degree programs in social
work that receive Title IV-E or IV-B stipends.
Annual Burden Estimates
----------------------------------------------------------------------------------------------------------------
Number of Average burden
Instrument Number of responses per hours per Total burden
respondents respondent response hours
----------------------------------------------------------------------------------------------------------------
Child Welfare Information Gateway's Targeted 2,355 1 0.084 197.82
Survey........................................
Child Welfare Information Gateway's Event 500 1 0.05 25
Survey........................................
Child Welfare Information Gateway's Focus Group 50 1 1 50
Guide.........................................
Child Welfare Information Gateway's General 960 1 0.084 80.64
Customer Survey: Questions for Professionals..
Child Welfare Information Gateway's General 480 1 0.05 24
Customer Survey: Questions for Students.......
Child Welfare Information Gateway's General 960 1 0.05 48
Customer Survey: Questions for Personal
Customers.....................................
Market Research Sub-Study: Online Information 1,400 1 0.5 700
Habits and Preferences Survey (for child
welfare professionals in state, county, and
private agencies).............................
Market Research Sub-Study: Online Information 1,000 1 0.5 500
Habits and Preferences Survey (for child
welfare professionals working with tribes)....
Market Research Sub-Study: Online Information 1,400 1 0.5 700
Habits and Preferences Survey (for legal
professionals working in child welfare).......
Market Research Sub-Study: Online Information 900 1 0.5 450
Habits and Preferences Survey (for students
planning to enter the child welfare workforce)
Market Research Sub-Study: Focus Groups on 100 1 1.5 150
Information Habits and Preferences............
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[[Page 9324]]
Estimated Total Annual Burden Hours: 2,925 hours.
In compliance with the requirements of the Paperwork Reduction Act
of 1995 (Pub. L. 104-13, 44 U.S.C. Chap 35), the Administration for
Children and Families is soliciting public comment on the specific
aspects of the information collection described above. Copies of the
proposed collection of information can be obtained and comments may be
forwarded by writing to the Administration for Children and Families,
Office of Planning, Research and Evaluation, 330 C Street SW,
Washington DC 20201. Attn: ACF Reports Clearance Officer. Email
address: [email protected]. All requests should be identified
by the title of the information collection.
The Department specifically requests comments on: (a) Whether the
proposed collection of information is necessary for the proper
performance of the functions of the agency, including whether the
information shall have practical utility; (b) the accuracy of the
agency's estimate of the burden of the proposed collection of
information; (c) the quality, utility, and clarity of the information
to be collected; and (d) ways to minimize the burden of the collection
of information on respondents, including through the use of automated
collection techniques or other forms of information technology.
Consideration will be given to comments and suggestions submitted
within 60 days of this publication.
Robert Sargis,
Reports Clearance Officer.
[FR Doc. 2018-04384 Filed 3-2-18; 8:45 am]
BILLING CODE 4184-01-P