James C. Bradley
CUSTOMER SERVICES
Managing Director
As Managing Director of Customer Services, James C. Bradley directs the U.S. Government Printing
Office’s decision-making to produce or procure printing, manages printing contract administration,
and provides prepress and design consultation services. Bradley oversees customer outreach
and satisfaction and leads the marketing efforts of GPO’s services. The new Customer Services
organization incorporates the GPO’s Printing Procurement Department, creating a direct line of
responsive authority for meeting customer printing and publications needs. |
Biography
Bradley directed the GPO’s former customer services operation from 1997 to 2003, earning praise for
his knowledge, expertise, and customer advocacy. He came to the GPO from the Joint Committee on
Printing (JCP), where for 14 years he served as a professional staff member and lead technical advisor
for the Committee.
From 1980 to 1983, Bradley was Printing Officer for the Department of Energy, and from 1971
to 1980, he held a variety of operational and management positions at the Internal Revenue Service,
including managing the composition, procurement, and production of business and individual tax
forms for nationwide distribution.
Bradley holds a B.S. in printing management, with a minor in business administration, from
Sam Houston State University, Texas.
|
