[United States Government Manual]
[May 30, 1997]
[Pages 565-576]
[From the U.S. Government Publishing Office, www.gpo.gov]
GENERAL SERVICES ADMINISTRATION
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-708-5082
Administrator of General Services David J. Barram,
Acting
Deputy Administrator Thurman M. Davis,
Acting
Chief of Staff Martha N. Johnson
Associate Administrator for Equal Employment James M. Taylor,
Opportunity Acting
Associate Administrator for Enterprise Dietra L. Ford
Development
Associate Administrator for Public Affairs Beth Newburger
Associate Administrator for Congressional and William R. Ratchford
Intergovernmental Affairs
Associate Administrator for Management Services Martha N. Johnson
and Human Resources
Deputy Associate Administrator Jack J. Landers
Director of Human Resources Gail T. Lovelace
Director of Management Controls and John H. Davenjay
Evaluation
Director of Management Services Elaine P. Dade, Acting
Controller Elisabeth Gustafson
Director of the Executive Eric Dodds
Secretariat
Chief Information Officer Joe M. Thompson
Deputy Chief Information Officer Donald L. Venneberg
Director of Business Development John C. Thomas
Assistant Chief Information Officer Donald P. Heffernan
for Information
Infrastructure and Support
Assistant Chief Information Officer Shereen G. Remez
for Planning and Information
Architecture
Inspector General William R. Barton
Deputy Inspector General Joel S. Gallay
Executive Assistant to the Inspector Garrett J. Day
General
[[Page 566]]
Assistant Inspector General for James E. Le Gette
Administration
Assistant Inspector General for William E. Whyte, Jr.
Auditing
Assistant Inspector General for James E. Henderson
Investigations
Counsel to the Inspector General Kathleen S. Tighe
Director, Internal Evaluation Staff Andrew A. Russoniello
Chairman, GSA Board of Contract Appeals Stephen M. Daniels
Vice Chairman Robert W. Parker
Board Counsel Anne M. Quigley
Clerk of the Board Beatrice Jones
Chief Financial Officer Dennis J. Fischer
Director of Budget William B. Early, Jr.
Director of Finance Robert E. Suda
Director of Financial Management Carole A. Hutchinson
Director of Financial Management William J. Topolewski
Systems
General Counsel Emily Clark Hewitt
Associate General Counsel for Laurence Harrington
General Law
Associate General Counsel for George Barclay, Acting
Personal Property
Associate General Counsel for Real Harmon Eggers, Acting
Property
FEDERAL SUPPLY SERVICE
1941 Jefferson Davis Highway, Arlington, VA; Mailing address:
Washington, DC 20406
Phone, 703-305-6667. Fax, 703-305-6577
Commissioner, Federal Supply Service Frank P. Pugliese, Jr.
Deputy Commissioner Donna D. Bennett
Chief of Staff Barbara Vogt
Comptroller Jon Jordan
Director of Transportation Audits Jeffrey W. Thurston
Assistant Commissioner for Acquisition William N. Gormley
Assistant Commissioner for Business Management Gary Feit
and Marketing
Assistant Commissioner for Contract Management Patricia Mead
Assistant Commissioner for Distribution John Roehmer
Management
Assistant Commissioner for FSS Information Raymond J. Hanlein
Systems
Assistant Commissioner for Transportation and Deidke Huber, Acting
Property Management
FEDERAL TELECOMMUNICATIONS SERVICE
Suite 210 North, 7799 Leesburg Pike, Falls Church, VA 22043
Phone, 703-285-1020
Commissioner for Federal Telecommunications Robert J. Woods
Service
Deputy Commissioner John Okay
Comptroller Linda F. Vandenberg
Assistant Commissioner for C. Allen Olson
Acquisition
Assistant Commissioner for Thomas R. Burke
Information Security
Assistant Commissioner for Charles Self, Acting
Information Technology
Integration
Assistant Commissioner for Regional Margaret Binns
Services
[[Page 567]]
Assistant Commissioner for Service Sandra Bates
Delivery
Assistant Commissioner for Service Bruce Brignull
Development
Assistant Commissioner for Strategic Abby Pirnie
Planning and Business
Development
PUBLIC BUILDINGS SERVICE
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-1100
Commissioner, Public Buildings Service Robert A. Peck
Deputy Commissioner Paul E. Chistolini
Chief of Staff Anthony E. Costa
Controller Frederick T. Alt
Acquisition Executive Gerald Zaffos, Acting
Chief Information Officer Frederick T. Alt
Director of Workplace Initiatives Warren Master, Acting
Assistant Commissioner for Business Development Anthony Artigliere
Assistant Commissioner for the Federal Clarence Edwards
Protective Service
Assistant Commissioner for Portfolio Management June V. Huber
Assistant Commissioner for Property Acquisition Alan E. Waldron,
and Realty Services Acting
Assistant Commissioner for Property Disposal Brian K. Polly
Assistant Commissioner for Property Development John A. Petkewich
Assistant Commissioner for Property Management James N. Barnard,
Acting
OFFICE OF GOVERNMENTWIDE POLICY
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-8880
Associate Administrator for Governmentwide G. Martin Wagner
Policy
Chief of Staff John Sindelar
Executive Officer Lelia Stewart, Acting
Director, Committee Management Secretariat Staff James Dean
Director, Information Systems Management Staff Mike McNeill
Director, Regulatory Information Service Center Mark Schoenberg
Deputy Associate Administrator for Acquisition Ida M. Ustad
Policy
Deputy Associate Administrator for Information Larry Wolfe, Acting
Technology
Deputy Associate Administrator for Francis A. McDonough
Intergovernmental Solutions
Deputy Associate Administrator for Real Property David L. Bibb
[[Page 568]]
Deputy Associate Administrator for Rebecca R. Rhodes
Transportation and Personal Property
[For the General Services Administration statement of organization, see
the Code of Federal Regulations, Title 41, Part 105-53]
------------------------------------------------------------------------
The General Services Administration establishes policy for and provides
economical and efficient management of Government property and records,
including construction and operation of buildings; procurement and
distribution of supplies; utilization and disposal of real and personal
property; transportation, traffic, and communications management; and
management of the governmentwide automatic data processing resources
program. Its functions are carried out at three levels of organization:
the central office, regional offices, and field activities.
The General Services Administration (GSA) was established by section 101
of the Federal Property and Administrative Services Act of 1949 (40
U.S.C. 751).
Acquisition Policy The Office of Acquisition Policy plans, directs, and
coordinates a comprehensive, agencywide acquisition policy program,
including the establishment of major agency acquisition goals and
objectives.
The Office of Acquisition Policy has a major role in developing,
maintaining, issuing, and administering guiding principles via the
Federal Acquisition Regulation (FAR), which is applicable to all Federal
agencies. It chairs the Civilian Agency Acquisition Council and provides
administrative support through the FAR Secretariat. The Office develops
GSA implementing and supplementing principles required by FAR, which is
published as the General Services Administration Acquisition Regulation.
The Office manages the agency's internal system for the suspension
and debarment of nonresponsive contractors and a governmentwide system
for exchanging information on debarred, suspended, and ineligible
parties. The Office also is responsible for overseeing the agency's
acquisition information system and serves as agency coordinator for the
Federal Procurement Data System.
The Office's Federal Acquisition Institute fosters and promotes
governmentwide career management and training programs to develop a
professional workforce and coordinates governmentwide studies to improve
the procurement process.
For further information, call 202-501-1043.
Enterprise Development The mission of the Office of Enterprise
Development is to promote and facilitate programs and activities that
support an environment that provides ``Access to Opportunity'' to small,
minority, and women business owners to participate in GSA contracting
nationwide. To accomplish this, the Office plans, implements, and
evaluates comprehensive agencywide procurement preference programs,
including: the Small Business Program, the Women in Business Program,
the Minority Business Enterprise Program, the Subcontracting Program,
and the Mandatory Source Program, among others.
The Office coordinates and develops policies that regulate the
operation and implementation of the Small Business Programs under
sections 8 and 15 of the Small Business Act. The Office, through the
Small Business Center Program, provides assistance, information, and
counseling to small businesses interested in pursuing Federal Government
contracts, and conducts outreach, seminars, liaison, and source listing
for small and minority businesses.
The Small Business Centers assist agency procurement officials in
the establishment of subcontracting plans and act as liaisons between
GSA and the Small Business Administration. The Small Business Centers
conduct on-site reviews of vendor subcontracting plans to ensure
compliance with the terms of the approved plan.
For further information, call 202-501-1021.
[[Page 569]]
[[Page 570]]
Small Business Centers
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Region Address Telephone
----------------------------------------------------------------------------------------------------------------
National Capital--Washington, DC Rm. 1050, 7th & D Sts. SW., 20407 202-708-5804
New England--Boston, MA Rm. 290, 10 Causeway St., 02222 617-565-8100
Northeast and Caribbean--New York, NY Rm. 18-130, 26 Federal Plz., 10278 212-264-1234
Mid-Atlantic--Philadelphia, PA Rm. 808, 100 Penn Sq. E., 19107-3396 215-656-5523
Southeast Sunbelt--Atlanta, GA Rm. 2832, 401 W. Peachtree St. NW., 30303 404-331-5103
Great Lakes--Chicago, IL Rm. 3714, 230 S. Dearborn St., 60604 312-353-5383
Heartland--Kansas City, MO Rm. 1160, 1500 E. Bannister Rd., 64131 816-926-7203
Southwest--Fort Worth, TX Rm. 11A09, 819 Taylor St., 76102 817-978-3284
Rocky Mountain--Denver, CO Rm. 145, Denver Federal Ctr., 80225-0006 303-326-7408
Pacific Rim--San Francisco, CA Rm. 405, 450 Golden Gate Ave., 94102 415-522-2700
Satellite office--Los Angeles, CA Rm. 3259, 300 N. Los Angeles St., 90012 213-894-3210
Northwest/Arctic--Auburn, WA 400 15th St. SW., 98001 206-931-7956
----------------------------------------------------------------------------------------------------------------
Contract Appeals The General Services Administration Board of Contract
Appeals is responsible for resolving disputes arising out of contracts
with the General Services Administration, the Department of the
Treasury, the Department of Education, the Department of Commerce, and
other independent Government agencies. The Board is also empowered to
hear and decide requests for review of transportation audit rate
determinations; claims by Federal civilian employees regarding travel
and relocation expenses; and claims for the proceeds of the sale of
property of certain Federal civilian employees. In addition, the Board
provides alternative dispute resolution services to executive agencies
in both contract disputes which are the subject of a contracting
officer's decision and other contract-related disputes. Although the
Board is located within the agency, it functions as an independent
tribunal.
For further information, contact the Board of Contract Appeals (G),
General Services Administration, Washington, DC 20405. Phone, 202-501-
0585.
Equal Employment Opportunity The Office of Equal Employment Opportunity
is responsible for the agency's equal employment opportunity program and
nondiscrimination in Federal financial assistance compliance and
federally conducted programs.
For further information, call 202-501-0767.
Federal Telecommunications Service
The Federal Telecommunications Service (FTS) delivers reimbursable local
and long-distance telecommunications, information technology, and
information security services to Federal agencies. Its mission is to
provide integrated information systems and network solutions that
deliver best value and innovation to customers worldwide through its two
business lines, Network Services and Information Technology Solutions.
Federal agencies are no longer required to use FTS regional
telecommunications services; they may choose any provider in the
marketplace. Therefore, it is increasingly essential that FTS remain a
competitive service provider and a model of customer service. FTS
provides two major reimbursable activities, namely switched services and
purchase of telecommunications services (POTS).
FTS2000 The system provides clear and cost-effective long-distance
telephone service to 1.7 million users in the Federal Government. It
carries 450 million minutes of voice traffic per month--5.4 billion
minutes in FY 1996. Through innovative working partnerships with the
private sector, FTS2000 uses digital telecommunications and fiber optics
to provide state-of-the-art services to customers, including switched
voice, packet switched, switched data, dedicated transmission, video
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transmission, and switched digital integrated services.
Post-FTS2000 Since the current FTS2000 contracts expire in December
1998, FTS has begun to plan the telecommunications program for the
future. In conjunction with the Interagency Management Council for
Federal Telecommunications, GSA issued the Post-FTS2000 Program Strategy
in December 1994, outlining a flexible, evolving approach to provide for
comprehensive contracts offering all telecommunications services.
Information Technology Integration GSA's Information Technology
Integration (ITI) programs are nonmandatory and fully self-supporting.
--The Federal Information Systems Support Program (FISSP) provides
agencies with systems definition and design, business and scientific
software services, computer security studies and risk analyses,
facilities management, and other related services through contracts with
private sector vendors. Its business volume grew 13%, from $276 million
in FY 1995 to $312 million in FY 1996.
--The Federal Systems Integration and Management Center (FEDSIM)
helps agencies acquire and use information systems and technology,
including hardware, software, maintenance, training, and analyst
support. FEDSIM provides data processing outsourcing services to Federal
agencies, offering a quick, low-cost alternative for obtaining
commercial data processing services.
--The Federal Computer Acquisition Center (FEDCAC) delivers full-
service management of computer acquisitions worth more than $100
million. Its projects include the FBI Fingerprint Identification System,
the State Department mainframe upgrades, the Agriculture Department
Forest Service Automation System, and the National Institutes of Health
computer facilities acquisition. FY 1996 business volume for FEDCAC and
FEDSIM totaled $240 million, 81% higher than FY 1995 business volume.
--The Federal Acquisition Support for Technology (FAST) procures
commercially available off-the-self information technology software,
equipment, and noncomplex integration services. In its first year, FAST
provided $379 million of technological contracting support for Federal
agencies.
Information Security The Office of Information Security (OIS) provides
worldwide technical system security services to all Federal agencies
conducting national security and sensitive operations. Services are also
provided to allied nations through the Department of Defense.
Federal Information Center Program A clearinghouse for information
about the Federal Government, the program can eliminate the maze of
referrals that people have experienced in contacting the Federal
Government. Persons with questions about a Government program, service,
or agency, and who are unsure of which agency to contact, should contact
the Center. A specialist will either answer the question or locate an
expert who can.
The Center's telephones are answered by information specialists
between 9 a.m. and 8 p.m., eastern time, Monday through Friday, except
Federal holidays. The Center's information recordings that discuss
frequently asked questions are available 24 hours a day.
For further information, contact the Federal Information Center toll-
free. Phone, 800-688-9889. TDD, 800-326-2996.
Federal Information Relay Service (FIRS) The Service acts as an
intermediary for telecommunications between hearing individuals and
individuals who are deaf, hard of hearing, and/or have speech
disabilities. FIRS is accessible nationwide to all 50 States as well as
the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
FIRS enables Federal employees to conduct official duties and the
general public to conduct business with the Federal Government and its
agencies. FIRS broadens employment and advances opportunities for
individuals who are deaf, hard of hearing, and/or with speech
disabilities by ensuring them accessibility to the Federal
telecommunications system. There are no restrictions on the length or
numbers of calls placed.
[[Page 572]]
For a free copy of the U.S. Government TDD/TTY Directory, contact
the Consumer Information Center, Department TDD/TTY, Pueblo, CO 81009.
The directory is also available electronically through the Internet, at
http://www.pueblo.gsa.gov/.
For a free copy of the Federal Information Relay Service Brochure,
contact the GSA Federal Telecommunications Service. Phone, 703-904-2848.
TDD, 202-501-2860 or 703-904-2440. To reach the Federal Information
Relay Service, call 800-877-8339. For FIRS online directory access, call
800-877-8845 (TDD).
For further information, contact the General Services Administration
Federal Telecommunications Service. Phone, 703-904-2848. TDD, 202-501-
2860.
Domestic Assistance Catalog The Federal Domestic Assistance Catalog
Program collects and disseminates information on all federally operated
domestic assistance programs such as grants, loans, and insurance. This
information is published annually in the Catalog of Federal Domestic
Assistance, and is available through the Federal Assistance Programs
Retrieval System, a nationally accessible computer system.
For further information, contact the Federal Domestic Assistance Catalog
staff. Phone, 202-708-5126.
Federal Supply Service
The Federal Supply Service (FSS) ensures that the Federal Government's
requirements for personal property and administrative services are
effectively met at the least overall cost to the taxpayer. It operates a
worldwide supply system to contract for and distribute personal property
and services to Federal agencies; provides governmentwide programs for
transportation and travel management, transportation audits, and Federal
fleet management; and administers a governmentwide property management
program for the utilization of excess personal property and the donation
and sale of surplus personal property.
The Service provides over $14 billion annually in commercial goods
and services to customers worldwide. The supply and procurement business
line focuses on obtaining quality goods and services at the best value
using the aggregate purchasing power of the Government to pass savings
to customers. It actively seeks participation from small businesses and
serves as the distributor for mandatory sources under the Javits-Wagner-
O'Day Act and Federal Prison Industries. It is also ready to respond to
national or military emergencies.
FSS operates a network of distribution facilities which make
available over 18,000 high-demand items for freight shipments to large
customers or express shipments to customer desktops. Customer orders are
filled through the business line distribution system or direct delivery
from contractors.
The business line contracts for over 4 million items and services
used by both military and civilian agencies, including computers and
software, automobiles, airline travel, office equipment and supplies,
scientific and law enforcement equipment, small package delivery, and
the governmentwide purchase card. The business line reduces the Federal
Government's financial, warehousing, transportation, and other
administrative costs by eliminating the need for multiple agencies to
make repetitive procurements for similar items. It procures a wide range
of environmentally oriented products and services aimed at minimizing
waste, conserving natural resources, and preventing pollution, including
recycled-content products, alternative fuel vehicles, Energy Star
computers and other office equipment, energy efficient appliances, safer
paints and cleaning products, and recycling systems and services.
To eliminate unnecessary expenditures and maximize the utilization
of federally owned personal property, FSS directs and coordinates, on a
worldwide basis, a Government property management program. Under the
business line, excess personal property valued at approximately $17.4
billion annually, at
[[Page 573]]
original acquisition cost, is available for transfer to other agencies
and, when no longer needed by the Federal Government, is allocated to
the States for donation to eligible recipients or disposed of through
competitive public sales.
To provide Government agencies with economical fleet management
services, FSS operates an Interagency Fleet Management System comprised
of approximately 150,000 vehicles, ranging from compact sedans to buses
and ambulances. GSA acquires the vehicles, ensures that fuel and
maintenance/repair services are available, and disposes of the vehicles
when due for replacement. In conjunction with the Department of Energy,
FSS introduced alternative fuel vehicles into the Federal fleet, and
currently has approximately 10,000 in use.
The Service's Fleet Management Program is also responsible for
developing regulations and procedures governing the management and
oversight of all Federal Government motor vehicles, except those
exempted under the Federal Property and Administrative Services Act of
1949, as amended.
As the Government's civilian freight manager, the FSS transportation
business line provides rating and routing services to customer agencies
at 20-50 percent off commercial rates, as well as small package
overnight delivery service at a savings of 70 percent below commercial
rates.
In addition, FSS coordinates governmentwide policy development for
the management of Government aircraft through the Interagency Committee
for Aviation Policy. Through its Federal Aviation Management Information
System, FSS stores aircraft and facility inventory, cost and utilization
data, and contract, rental, and charter data pertinent to all civilian
agency aircraft.
For further information, contact the Federal Supply Service, Washington,
DC 20406. Phone, 703-305-5600.
Public Buildings Service
The Public Buildings Service (PBS) provides space and related services
for other Federal agencies and the Federal courts. Services include
design, acquisition, construction, alteration, operation, protection,
general management, and disposal. It has responsibility for 260 million
square feet of space, excluding external parking areas, in about 7,300
federally owned or leased buildings, in addition to approximately $6.4
billion in construction projects currently underway. In addition,
Executive Order 12512 of April 12, 1985, gave PBS the responsibility to
provide leadership in the development and maintenance of needed property
management information systems for the Government.
For further information, call 202-501-1100.
Office of the Commercial Broker
The Commercial Broker acquires real property through leases and
purchases and directs the development of procedures and specifications
related to real property acquisitions, including leasing, building
purchases, site acquisition, and easements; marketing vacant space;
outleasing vacant space; appraisals and initial assignments of space;
lease acquisition delegations; space planning; requirements development;
buildout of space; cost estimates; installation of telecommunications/
local area networks; furniture procurement, and disposal.
For further information, contact the Office of the Commercial Broker.
Phone, 202-501-1025.
Office of Property Management
The Office of Property Management develops and administers programs to:
manage and operate Government-owned and leased property; processes
related to maintaining space assignments after initial occupancy; manage
and administer leases and outleases; ensure service delivery to tenants;
distribute rent bills; administer day-to-day operation of occupancy
agreements with client agencies; safeguard Federal employees from
hazardous exposure to GSA operations or services and environmental
matters related to building operations
[[Page 574]]
and alterations; fire protection for all facilities and personnel; alter
buildings, systems, and space after initial tenant occupancy; design and
construction of alterations, excluding major modernizations; assist
regions on procurement issues related to contracting; procure
construction, building services, professional services, and architect-
engineer services; guide delegated agencies in operation and management
of Government-owned and/or -operated buildings; and guide delegated
agencies in lease management, administrative contracting officer, and
contracting officer's representative activities.
For further information, contact the Office of Property Management.
Phone, 202-501-0971.
Office of Property Development
The Office of Property Development plans, directs, and coordinates the
nationwide operation of property development business line within PBS.
This Office represents property development in agency dealings of
national scope with other executive branch agencies, the legislative and
judicial branches, and other Government and private-sector interests. It
plans, guides, and accommodates temporary and extraordinary real
property planning and development efforts requiring enhanced national
emphasis and direction, when required by the PBS Commissioner. The
Office defines, articulates, advocates, promotes, and interprets PBS
vision and principles for excellence in public architecture,
engineering, and construction. It maintains arrangements for eliciting
advisory input from nationally renowned design professionals on major
product design commissions and design solutions; fosters design quality
through sponsorship of award, peer review, and other similar programs;
and directs, coordinates, and performs all personnel management and
administrative support functions for the Office of Property Development.
For further information, contact the Office of Property Development.
Phone, 202-501-0887.
Office of the Federal Protective Service
The Office of the Federal Protective Service develops and administers
guidelines and standards for uniformed force operations, and
investigates criminal offenses not involving GSA employees. The Office
conducts preliminary investigations of accidents, incidents, and
criminal complaints occurring on GSA-controlled property. The Federal
Protective Service coordinates with appropriate Federal Emergency
Management Agency representatives for security and law enforcement
requirements. It gathers protective intelligence information pertaining
to demonstrations, bomb threats, and other criminal activities. The
Office provides centralized communication, alarm monitoring, and
coordination for State and Federal officials regarding Federal
facilities. It develops a nationwide physical security protection
program and coordinates a nationwide Occupant Emergency Program.
For further information, contact the Office of the Federal Protective
Service. Phone, 202-501-0907.
Office of Property Disposal
The Office of Property Disposal develops and administers programs
related to the utilization of excess and surplus real property; disposal
of surplus real property by sale, exchange, lease, assignment, transfer,
permit; protection and maintenance of excess and surplus property
pending disposition disposal of Defense Industrial Reserve Plants; and
disposal services to agencies which have their own disposal authorities
on a reimbursable basis, e.g., seized, forfeited, or foreclosed. The
Office directs the development of a national plan to market properties
and buildings. It also establishes national benchmarking standards and a
customer liaison program.
For further information, contact the Office of Property Disposal. Phone,
202-501-0210. E-mail, [email protected].
[[Page 575]]
Office of Portfolio Management
The Office of Portfolio Management conducts strategic and business,
portfolio, and asset planning; makes capital investment decisions and
obtains capital resources; manages the national portfolio of real estate
and art assets; obtains the support of other service providers;
evaluates portfolio and service provider performance; and provides
guidance and assistance to regional portfolio managers and other
business lines.
For further information, contact the Office of Portfolio Management.
Phone, 202-501-0638.
Office of Business Development
The Office of Business Development directs the policy and management of
the National Account Executive and Regional Account Manager programs
which facilitate the development of strategic partnerships with client
agencies; performs research and analysis of PBS long-term strategic and
business direction; directs the national real property strategic
marketing plans and programs; and develops and implements national
customer outreach and public affairs programs.
For further information, contact the Office of Business Development.
Phone, 202-501-0018.
Regional Offices Regional offices are located in 11 U.S. cities. Within
its area of jurisdiction, each regional office is responsible for
executing assigned programs.
Regional Offices--General Services Administration
------------------------------------------------------------------------
Region Address Administrator
------------------------------------------------------------------------
New England............... Boston, MA (10 Robert J. Dunfey, Jr.
Causeway St., 02222).
Northeast and Caribbean... New York, NY (26 Karen R. Adler
Federal Plz., 10278).
Mid-Atlantic.............. Philadelphia, PA (100 Rafael Borras, Acting
Penn Sq. E., 19107-
3396).
Southeast Sunbelt......... Atlanta, GA (Suite Carol A. Dortch
2800, 401 W.
Peachtree St. NW.,
30365).
Great Lakes............... Chicago, IL (230 S. William C. Burke
Dearborn St., 60604).
The Heartland............. Kansas City, MO (1500 Glen W. Overton
E. Bannister Rd.,
64131).
Greater Southwest......... Fort Worth, TX (819 John Pouland
Taylor St., 76102).
Rocky Mountain............ Denver, CO (Denver Polly B. Baca
Federal Ctr., 80225-
0006).
Pacific Rim............... San Francisco, CA Kenn N. Kojima
(5th Fl., 450 Golden
Gate Ave., 94102).
Northwest/Arctic.......... Auburn, WA (GSA Ctr., L. Jay Pearson
98002).
National Capital.......... Washington, DC (7th Nelson B. Alcalde
and D Sts. SW.,
20407).
------------------------------------------------------------------------
Sources of Information
Consumer Information Center (CIC) Organized under the Office of Public
Affairs, CIC assists Federal agencies in the release of relevant and
useful consumer information and generates increased public awareness of
this information. CIC publishes quarterly the Consumer Information
Catalog, which is free to the public and lists more than 200 free or
low-cost Federal consumer interest publications. Topics include health,
food, nutrition, money management, employment, Federal benefits, the
environment, and education. The Catalog is widely distributed through
congressional offices, Federal facilities, educators, State and local
governmental consumer offices, and private nonprofit organizations. For
a free copy of the Catalog, write to the Consumer Information Center,
Pueblo, CO 81009. Phone, 888-8-PUEBLO (toll-free). Bulk copies are free
to nonprofit organizations. Information regarding the Consumer
Information Center is also available electronically through the
Internet, at http://www.pueblo.gsa.gov/.
Contracts Individuals seeking to do business with the General Services
Administration may obtain detailed information from the Business Service
Centers listed in the preceding text. Inquiries concerning programs to
assist small business should be directed to one of the Business Service
Centers.
Electronic Access Information about GSA is available electronically
through the Internet, at http://www.gsa.gov/.
Employment Inquiries and applications should be directed to the Human
Resources Operations Division (CPS), Office of Human Resources, General
Services Administration, Washington, DC
[[Page 576]]
20405. Schools interested in the recruitment program should contact the
Human Resources Operations Division (CPS), Office of Human Resources,
Washington, DC 20405 (phone, 202-501-0370), and/or the appropriate
regional office listed above.
Fraud and Waste Contact the Inspector General's Office at 800-424-5210
(toll-free) or 202-501-1780 (in the Washington, DC, metropolitan area).
Freedom of Information and Privacy Act Requests Inquiries concerning
policies pertaining to Freedom of Information Act and Privacy Act
matters should be addressed to the General Services Administration
(CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7102, Washington, DC
20405. Phone, 202-501-2691. TDD callers may use the Federal Information
Relay Service (phone, 202-708-9300; fax, 202-501-2727). FOIA or Privacy
Act requests concerning GSA regions should be directed to the FOIA or
Privacy Act officers for the particular region (see regional office
listing in the preceding text).
Public and News Media Inquiries The Office of Public Affairs is
responsible for the coordination of responses to inquiries from both the
general public and news media, as well as for maintaining an information
network with agency employees with regard to items of interest to the
Federal worker. The Office issues news releases and is responsible for
publishing the GSA Update, a daily bulletin of noteworthy items designed
to keep agency employees apprised of pertinent issues.
Publications Many publications are available at moderate prices through
the bookstores of the Government Printing Office or from customer supply
centers. Others may be obtained free or at production cost from a
Business Service Center or a Federal Information Center. (See pages 585
and 588, respectively.) The telephone numbers and addresses of the
Federal Information Centers and of the Government Printing Office
bookstores are listed in local telephone directories. If a publication
is not distributed by any of the centers or stores, inquiries should be
directed to the originating agency's service or office. The addresses
for inquiries are:
Public Buildings Service (P), General Services Administration,
Washington, DC 20405
Federal Supply Service (F), General Services Administration,
Washington, DC 20406
Office of Finance (BC), General Services Administration, Washington,
DC 20405
Federal Telecommunications Service (T), General Services
Administration, Falls Church, VA 22043
Those who would like a list of publications or who are not certain
of the service or office of origin should write to the Director of
Publications (XD), General Services Administration, Washington, DC
20405. Phone, 202-501-1235.
Small Business Activities Inquiries concerning programs to assist small
businesses should be directed to one of the Small Business Centers
listed in the preceding text.
Speakers Inquiries and requests for speakers should be directed to the
Office of Public Affairs (X), General Services Administration,
Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
regional office.
For further information concerning the General Services Administration,
contact the Office of Public Affairs (X), General Services
Administration, Washington, DC 20405. Phone, 202-501-0705. Internet,
http://www.gsa.gov/.