[Federal Register Volume 63, Number 151 (Thursday, August 6, 1998)]
[Notices]
[Page 42058]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-21053]


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DEPARTMENT OF THE INTERIOR

Bureau of Land Management
[WO-830-1030-02-24 1A]


OMB Approval Number 1004-NEW; Information Collection Submitted to 
the Office of Management and Budget for Review Under the Paperwork 
Reduction Act

    The Bureau of Land Management (BLM) has submitted the proposed 
collection of information listed below to the Office of Management and 
Budget (OMB) for approval under the provisions of the Paperwork 
Reduction Act (44 U.S.C. 3501 et seq.) On January 22, 1998, BLM 
published a notice in the Federal Register (63 FR 3343) requesting 
comment on this proposed collection. The comment period ended on March 
22, 1998. BLM received one comment from the pubic in response to that 
notice. Copies of the proposed collection of information and related 
forms and explanatory material may be obtained by contacting the BLM 
clearance officer at the telephone number listed below.
    OMB is required to respond to this request within 60 days but may 
respond after 30 days. For maximum consideration your comments and 
suggestions on the requirement should be made within 30 days directly 
to the Office of Management and Budget, Interior Department Desk 
Officer (1004-XXXX), Office of Information and Regulatory Affairs, 
Washington, DC 20503, telephone (202) 395-7340. Please provide a copy 
of your comments to the Bureau Clearance Office (WO-630), 1849 C St., 
NW, Mail Stop 401 LS, Washington, DC 20240.
    Nature of Comments: We specifically request your comments on the 
following:
    1. Whether the collection of information is necessary for the 
proper functioning of the Bureau of Land Management, including whether 
the information will have practical utility;
    2. The accuracy of BLM's estimate of the burden of collecting the 
information, including the validity of the methodology and assumptions 
used;
    3. The quality, utility and clarity of the information to be 
collected; and
    4. How to minimize the burden of collecting the information on 
those who are to respond, including the use of appropriate automated 
electronic, mechanical, or other forms of information technology.
    Title: BLM's Generic Customer Satisfaction Surveys, OMB approval 
number: 1004-NEW.
    Abstract: BLM is proposing a new information collection for 
determining the satisfaction of its customers with its programs and 
services. A currently approved collection (1004-0172) covered all 
survey instruments, both customer comment cards and telephone surveys, 
and the use of focus groups to determine what questions to ask and 
comments to solicit. The new collection will concern only customer 
surveys specific to programs. The anticipated programs/customers for 
survey are: Wild Horse and Burro; Grazing Permittees; Information 
Access Center Users; Land Management Transactions; Mining Claimants; 
Oil and Gas Lessees; Recreation and Education Users; Recreation 
permits; Rights-of -Way Applicants; Fire and Aviation; and Cadastral 
Survey. These data will be used to identify: (1) Service needs of 
customers; (2) strengths and weaknesses of services; (3) ideas or 
suggestions for improvement of service from BLM customers; (4) barriers 
to achieving customer services standards; and (5) changes to customer 
service standards.
    Bureau Form Number: Not applicable.
    Frequency: One.
    Description of Respondents: General customers (i.e., rights-of-way, 
land management transactions, recreational permits, mining claim 
recordation, oil and gas leases, information access centers, 
recreational and educational users, and grazing permits and leases) of 
the BLM.
    Annual Responses: 13,000.
    Annual Burden Hours: 3,250, or 0.25 hours (15 minutes) per 
response.
    Collection Clearance Officer: Carole Smith, 202-452-0367.

    Dated: July 27, 1998.
Carole Smith,
Bureau of Land Management, Information Clearance Officer.
[FR Doc. 98-21053 Filed 8-5-98; 8:45 am]
BILLING CODE 4310-84-M