[Federal Register Volume 63, Number 155 (Wednesday, August 12, 1998)]
[Notices]
[Pages 43232-43233]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-21558]
-----------------------------------------------------------------------
DEPARTMENT OF THE TREASURY
Internal Revenue Service
IRS Citizen Advocacy Panel Notice
AGENCY: Internal Revenue Service, Treasury.
ACTION: IRS Citizen Advocacy Panel; Notice of Solicitation of Panel
Members for the Brooklyn, Midwest and Pacific-Northwest Tax Districts.
-----------------------------------------------------------------------
SUMMARY: The Department of Treasury is establishing IRS Citizen
Advocacy Panels to provide independent monitoring of the quality of IRS
customer service and to make recommendations to improve that service
throughout the country.
DATES: Applications will be accepted from June 23 until September 11,
1998.
ADDRESSES: Applications can be obtained by calling the following toll-
free number: 1-888-449-1071.
FOR FURTHER INFORMATION CONTACT: Questions regarding the establishment
and selection of the IRS Brooklyn, Midwest or Pacific Northwest Citizen
Advocacy Panels may be directed to Michael Lewis, Director, IRS Citizen
Advocacy Panel, Office of the Assistant Secretary for Management and
Chief Financial Officer, Department of the Treasury, 1500 Pennsylvania
Avenue, N.W., Room 2421, Washington, DC 20220, (202) 622-3068.
SUPPLEMENTARY INFORMATION: The first Citizen Advocacy Panel (CAP) was
established in the South Florida Tax District on June 23, 1998. The
next Citizen Advocacy Panels will be formed in the Brooklyn, Midwest
and Pacific-Northwest Tax Districts. An
[[Page 43233]]
independent consulting firm, Booz Allen and Hamilton, Inc., is
accepting applications for membership for these next three Panels
between June 23 and September 11, 1998. The panels will be operational
in the late Fall of 1998.
The mission of the Panels is to provide citizen input into
enhancing IRS customer service by identifying problems and making
recommendations for improvement with ``IRS systems and procedures'';
elevate the identified problems to the appropriate IRS official and
monitor the progress to effect change; and refer individual taxpayers
to the appropriate IRS office for assistance in resolving their
problems. The Panels will consist of 7-12 volunteer members who serve
at the pleasure of the Secretary of Treasury and will function solely
as advisory bodies.
The Panels are seeking applicants who have an interest in good
government, a personal commitment to volunteer approximately 100 hours
a year, and a desire to help improve IRS customer service. To the
extent possible, the IRS would like to ensure a balanced Panel
membership representing a cross-section of the tax paying public in the
each of the Tax Districts. Potential candidates must be US citizens,
legal residents one of the Tax Districts, compliant with Federal, State
and Local taxes, and pass an FBI background check.
For the Citizen Advocacy Panels to be most effective, members
should have experience in some of the following areas: experience
helping people resolve problems with a government organization;
experience formulating and presenting proposals; knowledge of taxpayer
concerns; experience representing the interests of your community,
state or region; experience working with people from diverse
backgrounds; and experience helping people resolve disputes.
Booz Allen & Hamilton, Inc., will manage the selection process.
Interested applicants should first call the following toll free number,
1-888-449-1071, and complete the initial phone screen. If the applicant
passes the phone screen and is still interested, an application package
will be sent to them directly. Completed applications will be reviewed,
tax background checks and FBI name checks will be conducted, and panel
interviews will be conducted with the most qualified candidates. Final
candidates will be ranked by experience and suitability and then the
Secretary of Treasury will review the recommended candidates and make
final selections.
The Brooklyn Tax District consists of the New York State counties
of Kings (Borough of Brooklyn), Queens, Nassau and Suffolk. The Midwest
Tax District includes the states of Iowa, Nebraska and Wisconsin. The
Pacific Northwest Tax District includes the states of Alaska, Hawaii,
Oregon and Washington.
Dated: August 6, 1998.
Cathy VanHorn,
CAP Project Manager.
[FR Doc. 98-21558 Filed 8-11-98; 8:45 am]
BILLING CODE 4830-01-P