[Federal Register Volume 77, Number 231 (Friday, November 30, 2012)]
[Pages 71472-71473]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-28981]



Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: Aeronautical 
Chart Point of Sale Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.


SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval for to renew an information 
collection. Aeronautical Chart Point of Sale Survey data will be used 
by the Federal Aviation Administration to measure management objectives 
and analyze customer feedback for ISO-9001.

DATES: Written comments should be submitted by January 29, 2013.

ADDRESSES: Send comments to the FAA at the following address: Ms. Kathy 
DePaepe, Room 126B, Federal Aviation Administration, AES-200, 6500 S. 
MacArthur Blvd., Oklahoma City, OK 73169.

FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by 
email at: [email protected].

    OMB Control Number: 2120-0741.
    Title: Aeronautical Chart Point of Sale Survey.
    Form Numbers: There are no FAA forms associated with this 
    Type of Review: Renewal of an information collection.
    Background: The Aviation System Standards Distribution 
Dissemination Quality Plan states that the organization shall 
determine, collect, and analyze appropriate data to demonstrate the 
suitability and effectiveness of the Quality Management System in 
relation to customer satisfaction. The Glenn Dale Distribution Center 
collects the customer feedback for Aviation System Standards Quality 
Management objectives. To accomplish the research objectives, Customers 
receive an email with a web link to an anonymous and voluntary survey 
twice a year. This information is used by Aviation System Standards to 
help evaluate current aeronautical product customer service at the 
point of sale.
    Respondents: An estimated 320 aeronautical product customers.
    Frequency: This information is collected semi-annually.

[[Page 71473]]

    Estimated Average Burden per Response: 5 minutes.
    Estimated Total Annual Burden: 53 hours.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 

    Issued in Washington, DC, on November 13, 2012.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises 
Business Services Division, AES-200.
[FR Doc. 2012-28981 Filed 11-29-12; 8:45 am]