[Federal Register Volume 78, Number 58 (Tuesday, March 26, 2013)]
[Pages 18426-18427]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-06873]



[OMB Control No. 2900-0619]

Proposed Information Collection (IRIS) Activity; Comment Request

AGENCY: Office of Information and Technology, Department of Veterans 

ACTION: Notice.


SUMMARY: The Office of Information and Technology (OIT), Department of 
Veterans Affairs (VA), is announcing an opportunity for public comment 
on the proposed collection of certain information by the agency. Under 
the Paperwork Reduction Act (PRA) of 1995, Federal agencies are 
required to publish notice in the Federal Register concerning each 
proposed collection of information, including each proposed extension 
of a currently approved collection, and allow 60 days for public 
comment in response to the notice. This notice solicits comments on 
rapid response to electronic inquiries submitted to VA through the 
Inquiry Routing and Information System (IRIS).

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before May 28, 2013.

ADDRESSES: Submit written comments on the collection of information 
through the Federal Docket Management System at www.Regulations.gov; or 
to Nancy Tucker, Department of Veterans Affairs, Office of Information 
and Technology (005Q3), 550 Foothill Drive, Salt Lake City, Utah 84113; 
or email: [email protected]. Please refer to ``OMB Control No. 2900-
0619'' in any correspondence. During the comment period, comments may 
be viewed online through FDMS.

FOR FURTHER INFORMATION CONTACT: Nancy Tucker (801) 580-7884 or Fax 
(801) 588-5004.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L. 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from the 
Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. This request for comment is being 
made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, OIT 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of OI&T's functions, including 
whether the information will have practical utility; (2) the accuracy 
of OI&T's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Inquiry Routing and Information System (IRIS), VA Form 0873.
    OMB Control Number: 2900-0619.
    Type of Review: Extension of a currently approved collection.

[[Page 18427]]

    Abstract: The World Wide Web is a powerful media for the delivery 
of information and services to veterans, dependents, and active duty 
personnel worldwide. IRIS allows a customer to submit questions, 
complaints, compliments, and suggestions directly to the appropriate 
office at any time and receive an answer more quickly than through 
standard mail. IRIS does not provide applications to veterans or serve 
as a conduit for patient data.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 108,000 hours.
    Estimated Average Burden per Respondent: 10 minutes.
    Frequency of Response: Monthly.
    Estimated Number of Respondents: 648,000.

    Dated: March 21, 2013.

    By direction of the Secretary.
Robert C. McFetridge,
Director, Office of Regulations Policy and Management, Office of 
General Counsel, Department of Veterans Affairs.
[FR Doc. 2013-06873 Filed 3-25-13; 8:45 am]