[Federal Register Volume 82, Number 116 (Monday, June 19, 2017)]
[Page 27944]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-12710]



Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: Associate 
Administrator for Commercial Space Transportation (AST) Customer 
Service Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.


SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew a previously approved 
information collection. The FAA Office of the Associate Administrator 
for Commercial Space Transportation (AST) conducts this survey in order 
to obtain industry input on customer service standards which have been 
developed and distributed to industry customers.

DATES: Written comments should be submitted by August 18, 2017.

ADDRESSES: Send comments to the FAA at the following address: Ronda 
Thompson, Federal Aviation Administration, ASP-110, 800 Independence 
Ave. SW., Washington, DC 20591.

FOR FURTHER INFORMATION CONTACT: Ronda Thompson by email at: 
[email protected]; phone: 202-267-1416.

    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
    OMB Control Number: 2120-0611.
    Title: Associate Administrator for Commercial Space Transportation 
(AST) Customer Service Survey.
    Form Numbers: There are no FAA forms associated with this 
    Type of Review: Renewal of an information collection.
    Background: This information is being collected to obtain feedback 
from the companies and organizations that utilize the products and 
services of the Federal Aviation Administration's Office of Commercial 
Space Transportation (AST). The data collected will be analyzed by AST 
to determine the quality of services provided by AST to its industry 
and government customers, and to address any problems or issues found 
as a result of the data analysis.
    Respondents: Approximately 50 industry customers.
    Frequency: On occasion.
    Estimated Average Burden per Response: 1 hour.
    Estimated Total Annual Burden: 50 hours.

    Issued in Washington, DC, on June 5, 2017.
Ronda L. Thompson,
FAA Information Collection Clearance Officer, Performance, Policy, and 
Records Management Branch, ASP-110.
[FR Doc. 2017-12710 Filed 6-16-17; 8:45 am]