Defense Management: Stronger Support Needed for Corporate Information
Management Initiative to Succeed (Letter Report, 04/12/94,
GAO/AIMD/NSIAD-94-101).

GAO remains very supportive of the Defense Department's (DOD) Corporate
Information Management initiative, which seeks to streamline the
military's business processes, upgrade information systems, and improve
data administration and other technical areas.  If done successfully,
billions of dollars can be saved.  After four years of efforts, however,
much work remains to be done toward achieving these substantial savings.
DOD's approach to managing the initiative is not working.  A strategic
plan does not exist, insufficient attention is being paid to business
process reengineering, and authority and responsibilities are unclear.
Further, DOD has not assessed the initiative's costs and benefits by
collecting reliable cost information, doing functional economic
analyses, and doing post-audits of claimed savings.  DOD is at a point
where it must reassess its implementation approach.  This is a large,
difficult management task that will require a major effort from within
the Pentagon and assistance from others.

--------------------------- Indexing Terms -----------------------------

 REPORTNUM:  AIMD/NSIAD-94-101
     TITLE:  Defense Management: Stronger Support Needed for Corporate 
             Information Management Initiative to Succeed
      DATE:  04/12/94
   SUBJECT:  Management information systems
             Information systems analysis
             Productivity
             Defense operations
             Planning programming budgeting
             Cost effectiveness analysis
             Operations analysis
             Computerized information systems
             Strategic information systems planning
IDENTIFIER:  CIM
             DOD Corporate Information Management Initiative
             DOD Defense Civilian Pay System
             DOD Corporate Information Management Implementation Plan
             DOD Logistics Corporate Information Management Migration 
             Master Plan
             Defense Business Operations Fund
             Defense Business Management System
             DOD Coordinated Care Program
             
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