[United States Government Manual] [June 01, 1999] [Pages 707-711] [From the U.S. Government Publishing Office, www.gpo.gov]
[[Page 707]] ------------------------------------------------------------------------ UNITED STATES POSTAL SERVICE 475 L'Enfant Plaza SW., Washington, DC 20260-0010 Phone, 202-268-2000. Internet, http://www.usps.gov/. Board of Governors: Chairman of the Board Sam Winters Vice Chairman of the Board Einar V. Dyhrkopp Secretary of the Board Thomas J. Koerber Inspector General Karla Wolfe Corcoran Governors Ernesta Ballard, LeGree S. Daniels, Tirso del Junco, S. David Fineman, Bert H. Mackie, Ned R. McWherter, Robert F. Rider Postmaster General and Chief Executive Officer William J. Henderson Deputy Postmaster General Michael S. Coughlin Management: Postmaster General and Chief Executive Officer William J. Henderson Deputy Postmaster General Michael S. Coughlin Chief Operating Officer and Executive Vice Clarence E. Lewis, Jr. President Chief Financial Officer and Senior Vice M. Richard Porras President Chief Marketing Officer and Senior Vice Allen R. Kane President Chief Technology Officer and Senior Vice Norman E. Lorentz President Senior Vice President and General Counsel Mary S. Elcano Senior Vice President, Government Relations Deborah K. Willhite Senior Vice President, Operations John E. Potter Vice President and Consumer Advocate Francia G. Smith Vice President, Core Business Marketing Robert Krause Vice President, Corporate Relations Frank P. Brennan, Jr. Vice President, Customer Relations John R. Wargo Vice President, Diversity Development Suzanne Medvidovich Vice President, Engineering William J. Dowling Vice President, Expedited/Package Services John F. Kelly Vice President, Facilities Rudolph K. Umscheid Vice President, Field Operations Support John A. Rapp Vice President, Finance, Controller John H. Howard Vice President, Human Resources Yvonne D. Maguire Vice President, Information Systems Richard D. Weirich Vice President, International Business James F. Grubiak Vice President, Labor Relations Anthony Vegliante Vice President, Marketing Systems Anita J. Bizzotto Vice President, Network Operations Management Sylvester Black Vice President, Operations Planning Nicholas F. Barranca Vice President, Purchasing and Materials A. Keith Strange [[Page 708]] Vice President, Quality Don Peterson Vice President, Retail Patricia M. Gibert Vice President, Strategic Initiatives Darrah Porter Vice President, Strategic Planning Robert A.F. Reisner Vice President, Tactical Marketing and Sales Gail G. Sonnenberg Development Judicial Officer James A. Cohen Chief Postal Inspector Kenneth J. Hunter Deputy Chief Inspector, James K. Belz Administration Deputy Chief Inspector, Business Alan B. Kiel Investigations Deputy Chief Inspector, Criminal Michael Boswell Investigations Deputy Chief Inspector, Field Lamar Crawford Operations East Deputy Chief Inspector, Field Jeffrey DuPilka Operations West Deputy Chief Inspector, Professional Delmar Wright Standards and Resource Development Area Operations: Vice President, Allegheny Area Patrick R. Donahoe Vice President, Great Lakes Area J.T. Weeker Vice President, Mid-Atlantic Area Henry A. Pankey Vice President, Midwest Area William H. McComb Vice President, New York Metro Area David Solomon Vice President, Northeast Area Jon Steele Vice President, Pacific Area Jesse Durazo Vice President, Southeast Area Robert T. Davis Vice President, Southwest Area Charles K. Kernan Vice President, Western Area Craig G. Wade [For the United States Postal Service statement of organization, see the Code of Federal Regulations, Title 39, Parts 221-226] ------------------------------------------------------------------------ The United States Postal Service provides mail processing and delivery services to individuals and businesses within the United States. The Service is committed to serving customers through the development of efficient mail-handling systems and operates its own planning and engineering programs. It is also the responsibility of the Postal Service to protect the mails from loss or theft and to apprehend those who violate postal laws. The Postal Service was created as an independent establishment of the executive branch by the Postal Reorganization Act (39 U.S.C. 101 et seq.), approved August 12, 1970. The United States Postal Service commenced operations on July 1, 1971. The Postal Service has approximately 792,000 employees and handles about 198 billion pieces of mail annually. The chief executive officer of the Postal Service, the Postmaster General, is appointed by the nine Governors of the Postal Service, who are appointed by the President with the advice and consent of the Senate for overlapping 9-year terms. The Governors and the Postmaster General appoint the Deputy Postmaster General, and these 11 people constitute the Board of Governors. In addition to the national headquarters, there are area and district offices supervising approximately 38,000 post offices, branches, stations, and community post offices throughout the United States. [[Page 709]] [GRAPHIC] [TIFF OMITTED] T185193.075 [[Page 710]] Activities In order to expand and improve service to the public, the Postal Service is engaged in customer cooperation activities, including the development of programs for both the general public and major customers. The Consumer Advocate, a postal ombudsman, represents the interest of the individual mail customer in matters involving the Postal Service by bringing complaints and suggestions to the attention of top postal management and solving the problems of individual customers. To provide postal services responsive to public needs, the Postal Service operates its own planning, research, engineering, real estate, and procurement programs specially adapted to postal requirements, and maintains close ties with international postal organizations. The Postal Service is the only Federal agency whose employment policies are governed by a process of collective bargaining under the National Labor Relations Act. Labor contract negotiations, affecting all bargaining unit personnel, as well as personnel matters involving employees not covered by collective bargaining agreements, are administered by Labor Relations or Human Resources. The U.S. Postal Inspection Service is the Federal law enforcement agency which has jurisdiction in criminal matters affecting the integrity and security of the mail. Postal Inspectors enforce more than 100 Federal statutes involving mail fraud, mail bombs, child pornography, illegal drugs, mail theft, and other postal crimes, as well as being responsible for the protection of all postal employees. Inspectors also audit postal contracts and field financial accounts. Postal Inspection Service--United States Postal Service ------------------------------------------------------------------------ Division Address Telephone ------------------------------------------------------------------------ Atlanta.................... P.O. Box 16489, Atlanta, GA 404-608-4500 30321-0489. Cincinnati................. Suite 400, 895 Central 513-684-8000 Ave., Cincinnati, OH 45202- 5748. Florida.................... 6th Fl., 3400 Lakeside Dr., 954-436-7200 Miramar, FL 33027-3242. Gulf Coast................. P.O. Box 1276, Houston, TX 713-238-4400 77251-1276. Memphis.................... P.O. Box 3180, Memphis, TN 901-576-2077 38173-0180. Michiana................... P.O. Box 330119, Detroit, 313-226-8184 MI 48232-6119. Mid-Atlantic............... P.O. Box 3000, Charlotte, 704-329-9120 NC 28228-3000. Midwest.................... 1106 Walnut St., St. Louis, 314-539-9300 MO 63199-2201. New York Metro............. P.O. Box 555, New York, NY 212-330-3844 10116-0555. Newark..................... P.O. Box 509, Newark, NJ 973-693-5400 07101-0509. Northeast.................. 7th Fl., 425 Summer St., 617-464-8000 Boston, MA 02210-1736. Northern California........ P.O. Box 882528, San 415-778-5800 Francisco, CA 94188-2528. Northern Illinois.......... Rm. 50190, 433 W. Harrison 312-983-7900 St., Chicago, IL 60669- 2201. Northwest.................. P.O. Box 400, Seattle, WA 206-442-6300 98111-4000. Philadelphia Metro......... P.O. Box 7500, 215-895-8450 Philadelphia, PA 19101- 9000. Rocky Mountain............. Suite 900, 1745 Stout St., 303-313-5320 Denver, CO 80202-3034. St. Paul................... P.O. Box 64558, St. Paul, 612-293-3200 MN 55164-0558. San Juan................... P.O. Box 363667, San Juan, 787-749-7600 PR 00936-3667. Southern California........ P.O. Box 2000, Pasadena, CA 626-405-1200 91102-2000. Southwest.................. P.O. Box 162929, Fort 817-317-3400 Worth, TX 76161-2929. Tampa...................... P.O. Box 22526, Tampa, FL 813-281-5200 33622-2526. Washington Metro........... P.O. Box 96096, Washington, 202-636-2300 DC 20066-6096. Western Allegheny.......... Rm. 2101, 1001 California 412-359-7900 Ave., Pittsburgh, PA 15290- 9000. ------------------------------------------------------------------------ Sources of Information Inquiries on the following information should be directed to the specified office, U.S. Postal Service, 475 L'Enfant Plaza SW., Washington, DC 20260. Consumer Information For general information, call 800-275-8777 (800- ASK-USPS) 24 hours a day. Consumer Affairs Help Line, 202-268-2284. TDD, 202-268-2310. Express Mail Hotline, 800-222-1811. Fax, 202-268-2304. Information on past and present schemes used to defraud the public is available through Congressional and Public Affairs, Postal Inspection Service. Phone, 202-268-5400. Contracts and Small Business Activities Contact Supplier Diversity. Phone, 202-268-4633. Employment General information about jobs such as clerk, letter carrier, etc., [[Page 711]] including information about programs for veterans, may be obtained by contacting the nearest post office. Individuals interested in working at the Postal Headquarters in Washington, DC, may obtain information by calling the U.S. Postal Service information hotline. Phone, 800-562-8777 (800-JOB-USPS). Information about Postal Inspector employment may be obtained from the Office of Recruitment. Phone, 301-983-7400. Inspector General Hotline The Office of Inspector General maintains a toll-free hotline as a means for individuals to report activities involving fraud, waste, or mismanagement. Phone, 888-USPS-OIG. Fax, 703- 248-2259. Complaints may be sent by mail to the United States Postal Service, Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, Arlington, VA 22209-2020. Publicly available documents and information on the Office of Inspector General and some Freedom of Information Act documents are available electronically through the Internet, at http://www.uspsoig.gov/. Philatelic Sales Contact the Philatelic Fulfillment Service Center, Kansas City, MO 64179-1009. Phone, 800-782-6724 (800-STAMP-24). Publications Pamphlets on mailability, postage rates and fees, and many other topics may be obtained free of charge from the nearest post office. Most postal regulations are contained in Postal Service manuals covering domestic mail, international mail, postal operations, administrative support, employee and labor relations, financial management, and procurement. These manuals and other publications including the National Five-Digit ZIP Code and Post Office Directory (Publication 65) may be purchased from the Superintendent of Documents, Government Printing Office, Washington, DC 20402-0001. The National Five-Digit ZIP Code and Post Office Directory is also available through local post offices. Reading Rooms Located on 11th Floor North, Library. Phone, 202-268- 2900. For further information, contact the U.S. Postal Service, 475 L'Enfant Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, http:// www.usps.gov/.