Events and Training

GPO calendar of events and training

Aliens in Arizona, the Bermuda Triangle, and Area 13: Answering Controversial Questions From Our Users, Calming Fears, and Promoting Government Information as Reliable and Accurate

Our users often ask questions that are controversial, difficult to answer, and sometimes outside of the scope of information covered by the Government. Some users are skeptical of or frightened by Government information. For other users, a family member or friend believes they have been mistreated by a Government agency. Often, immigrants come from countries where their government cannot be trusted, and they bring their mistrust with them to the United States. How can we answer these questions truthfully but with care and compassion for our users? This webinar will cover some of the strange questions that we actually have been asked as Government information specialists.

Dates: July 16
Time: 2:00 PM – 3:00 PM (EST)
Location: FDLP Webinar
Cost: Free

Methods of Payment
GPO accepts the following methods of payment: Purchase Card or GPO Deposit Account You will receive a confirmation email acknowledging your successful registration for this class. If payment is required, an Institute staff member will be in contact.

In the event that a class must be cancelled by The Institute at GPO, every effort will be made to notify you by email of the cancellation at least 2 weeks prior to the class date. You will receive information regarding the option to transfer your registration to another class offered by The Institute or to choose to receive a refund.

If you are unable to attend a class for which you are registered, contact us at [email protected] as soon as you know you will not be able to attend. Every effort will be made to reschedule you for a later class date, if available.

Special Needs Requests
If you have special needs such as interpreters or readers, please let us know at least five weeks in advance of the class (sub-contractors require 30 days notice for these services). Although we are pleased to make whatever arrangements are necessary to ensure that all students receive the maximum benefit from the training, the Institute operates on a cost-recovery basis and must recoup any added fees from the student's agency.